Experience

Progress AI

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Design Researcher

  • Jun 2023 - Present

  • Conducted user interviews and contextual inquiries to grasp user needs and challenges. • Utilized research insights to develop user personas and detailed journey maps, facilitating cross-- team understanding of user perspectives. • Created wireframes and prototypes in Figma, emphasizing accessibility standards. • Conducted usability tests and A/B experiments, analyzing user interactions and preferences.



SingularityX Studios

• Canada
• Computer Games
• 1 - 100 Employee

• UX Designer

  • Jun 2023 - Present

  • Conducted player-centered research, gathering feedback through playtesting and interviews for Origins of Orion, a single-player RPG. • Iteratively improved game design in Figma for heightened player immersion. • Applied quantitative analysis and heat mapping tools to comprehend player behavior, leading to focused UX enhancements.



EdPlus at Arizona State University

• United States
• Higher Education
• 300 - 400 Employee

• UX Researcher

  • Aug 2022 - May 2023

  Scottsdale, Arizona, United States • Implemented benchmark study for ASU Online product (Soft Profile) throughout the product lifecycle. • Improved website user engagement by leveraging insights from user testing, in-depth interviews, site performance analysis, and session replays. • Created surveys using Qualtrics within an Agile framework, employing descriptive statistics and visualization tools for data analysis. • Leveraged A/B testing (30+ tests) to evaluate and optimize ASU online web pages. Incorporated… Show more • Implemented benchmark study for ASU Online product (Soft Profile) throughout the product lifecycle. • Improved website user engagement by leveraging insights from user testing, in-depth interviews, site performance analysis, and session replays. • Created surveys using Qualtrics within an Agile framework, employing descriptive statistics and visualization tools for data analysis. • Leveraged A/B testing (30+ tests) to evaluate and optimize ASU online web pages. Incorporated quantitative data from Google Analytics and analyzed user interactions through FullStory recordings. Show less



Benefits Data Trust

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Ux Research Intern

  • Jun 2022 - Aug 2022

  Philadelphia, Pennsylvania, United States • Reduced task completion time by 30% through usability testing for in-house software. • Translated user requirements into wireframes and prototypes using Figma for the in-house software. • Developed user personas and journey maps for in-house software to ensure a user-centric approach to design.



Arizona State University

• United States
• Higher Education
• 700 & Above Employee

• UX Researcher

  • Sep 2021 - Aug 2022

  Tempe, Arizona, United States • Designed and launched several UX research studies using methodologies such as usability studies (unmoderated/remote, and moderated/remote), desirability studies, card sorting, intercept survey, clickstream analysis, and UX benchmarking. • Progressively improved the asu.edu website satisfaction score by 3 percentage points by leveraging the voice of customers and CX tools such as Google Analytics and Hotjar to better understand ASU’s constituents and to uncover and address user pain points.



Team3

• Argentina
• Technology, Information and Internet
• 1 - 100 Employee

• Lead Design Researcher

  • Dec 2018 - Feb 2021

  New Delhi, Delhi, India UX Experience - • Performed user research to gather information on user needs and preferences and translated findings into design concepts and recommendations. • Led and conducted extensive user research initiatives, including surveys, moderated interviews, field research, design workshops, and ideation sessions. Architectural Experience:- • Worked as a Junior Architect in a leading architectural firm, contributing to all phases of project development from concept to… Show more UX Experience - • Performed user research to gather information on user needs and preferences and translated findings into design concepts and recommendations. • Led and conducted extensive user research initiatives, including surveys, moderated interviews, field research, design workshops, and ideation sessions. Architectural Experience:- • Worked as a Junior Architect in a leading architectural firm, contributing to all phases of project development from concept to construction. • Collaborated with multidisciplinary teams to develop architectural designs, produce detailed drawings, and oversee project implementation. Show less