Experience

Gordon Food Service - Canada

• Canada
• Food and Beverage Services
• 700 & Above Employee

• Supply Chain Analyst

  • May 2022 - Present



Hopewell Logistics

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Operations Coordinator

  • Mar 2020 - Present

  • Develop and manage strong working relationships with customers to ensure an understanding of their requirements, manage expectations and deliver the right products, at the right time to the right place • Source and Purchase transportation and logistics services, based on best pricing and delivery time to warehouses, distribution centers, and retail locations • Issue and expedite purchase orders • Conversed with end users/subject matter experts to ensure the scope of contract/agreement is executed correctly • Development of service level agreement ensuring essential requirements included • Resolve invoicing discrepancies • Resolve shipping errors • Communicate daily with operations team regarding inventory levels • Plan, optimize, coordinate, and execute daily inbound/outbound shipments of orders with carriers and drivers for clients • Plan and prioritize daily work orders and assign them to operators. • Asses daily live load requirements and schedule carriers’ appointments accordingly. • Maintain systems data related to products, purchase orders, and inventory. • Monitor inbound system transactions with purchase orders, physical receipts, and paperwork. • Monitor Oracle Transportation Management (OTM) and Crystal reports for load and work orders, accept and drop orders timely. • Track operators’ productivity on crystal reports and log extra hours spent on special projects. • Reporting and analysis of KPIs. • Manage inbound OS&D’s. Show less



Oldcastle APG Canada West

• Canada
• Wholesale Building Materials
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2019 - Mar 2020

  • Purchase transportation and logistics services, based on best sourced best pricing and delivery time to job sites and retail locations • Manage relationships with customers to ensure an understanding of their requirements, manage expectations and deliver right products, at the right time, at the right place • Communicate daily with operations team regarding inventory level • Review and process invoices, progress claims and review of documents and inquiries • Prepare quotes, change orders to ensure additions and changes are properly included • Conduct physical inventory counts as scheduled Show less



MOORE ENTERPRISES LIMITED

• Australia
• Facilities Services

• Operations Specialist

  • Jun 2014 - Mar 2018

  Provide general Legal Advice. Conduct legal research to ensure that the company is in accordance and up to date with any changes to existing or new applicable laws. Drafted and managed contracts and agreements, notices and legal documents on behalf of the company Ensured compliance to agreements and contracts between the company and its suppliers, distributors and transporters Organized, managed and filed official documents and client information with utmost care and discretion Ensured organization's statutory compliance Trained new operations staff in warehouse operations, inventory management, client and contract management per company’s policy. Aided in contract dispute resolution and re-negotiations. Show less



Moore Enterprises

• Operations Administrator

  • 2009 - Jul 2014

  Drafted contracts, agreements, notices and other legal documents on-behalf of the company subject to the approval of the management. Conducted legal research to ensure that the company is in accordance and up to date with any changes or new applicable laws and regulations. Ensured warehouse inventory records were up to date Ensured customer orders were processed, packaged and delivered on time Co-ordinated with logistics companies to deliver goods to distributors Responded to all customer inquiries via e-mail and telephone. Handled client inquiries and complaints with professionalism and care. Counsel clients on company's products most suitable to their needs. Scheduled and coordinated meetings, official appointments, official events, local and international travel arrangements. Coordinated office communications both internally and externally. Drafted letters, reports, contracts, agreements, notices and legal documents on behalf of the company Show less