Experience

Speedcast
• United States
• Telecommunications
• 700 & Above Employee
• EMEA Collection Analyst

  • Aug 2022 - Present


AkzoNobel

• Netherlands
• Chemical Manufacturing
• 700 & Above Employee

• Senor Accounts Receivables

  • Dec 2020 - Jun 2022

  Contributions: • Key expert receiver for 3 EMEA legal entities transitions including the Greek market • Performed 50+ multi currency transaction postings (incoming payments) per day for 5 EMEA legal entities in compliance with financial policies and procedures of the company • Supervised an external team of 3 cash app clerks for the day to day postings of the Greek market. Succeeded to decrease 1 hour per day for the conclusion of the postings • Reconciled on a weekly basis A/R GL accounts • Ensured the accuracy and on time posting of the 98% of incoming payments and minimize the unallocated and unidentified transactions. • Generated collection campaigns, and dunning flows and decrease the +90 delayed payments by 3% • Reviewing 30+ blocked orders in a weekly basis and generate unblocks based on credit policies and settlements • Performed revenue accounting for the Greek market of 4 BU with a total revenue of €8M. • Responsible for on time receivables, overdue trade receivables, outstanding disputes, legal cases, write-offs, and rebates • Prepared 3 monthly A/R reports for the 5 EMEA legal entities Show less



Signature Flight Support

• United States
• Airlines and Aviation
• 100 - 200 Employee

• Accounts Receivables Specialist

  • Mar 2019 - Dec 2020

  Contributions: • Managed A/R day to day activities for a portfolio of 150+ VIP worldwide customers/brokers • Generated and e-shipment of 300+ invoices of a total turnover of €500K, including verifying price lists and special agreements, classifying paper documents in shared archived folders • Posted 20+ incoming payments per day via wire transfers both in € and $ • Reconcile the A/R LG • Cut down issuing credit notes from €5k to €2k annually by identifying a weakness in the billing process • Ensured on time payments by reconcile account balances on a daily basis, generating SOA, sending reminder emails, following up payment plans and contacting customers and decrease DSO up to 30% (from 50 to 35 days). • Handled and made 20+ calls, 30+ emails per day. • Saved up to 5 hours by activating unused tabs in the ERP systems and extract with one click 2 weekly reports • Generated 2 monthly reports for the management team, 1 for AIA (Athens International Airport/ flight trafic) and 1 for Bank of Greece (foreign incoming payments) Show less



Cyta Hellas

• Telecommunications
• 1 - 100 Employee

• Dunning, Collection strategies and cash apps Coordinator

  • Apr 2011 - Dec 2018

  Contributions: • Coordinate a team of 5 collection agents plus 3 third party collection companies using reporting and KPIs • Developed and monitoring the dunning flow for a portfolio of 300K consumer customers and €9M turnover. Worked closely with BI and IT developers to ensure processes working based to the dunning policy of the company and the local regulatory authorities. Execute UAT’s for each development • Set up 5 collection campaigns and strategies based on company’s cash flow needs. • Succeed to decrease by 10% the +120 delayed payments and increase by 28% the on time payments by setting new dunning processes and targeted outbound call and sms campaigns (customer segmentation) • Developed the settlement and special payment plan agreements application and ensured the least of broken payment promises • Managed to minimize DSO by 3% • Checked the billing cycle, ensuring price lists and special agreements are applied so to eliminate issuing of credit notes. • Coordinated 2 account receivable clerks in the preparation and transit of daily payment journal entries of 4 channels and 6 banks. • Saved up to 10 hours of the direct debit credit card payment process by automated the flow using ftp files and upload the weekly journals • Generates 4 weekly and monthly reports for the management team • Participate on setting up targets and support in delivering them based to the company's values and policies • Provide guidance to junior staff Show less