Administrative Officer

• Apr 2016 - Present

Diamond School of Int'l Protocol and Etiquette(D.S.P.E) is an established company, with almost a decade's worth of experience in application of proven strategies to enhance the operational standards of her clients, and also in the establishment of effective service delivery. Our clients transcends in their fields and cut across various industries including the financial industry, educational sector, oil and gas, government agencies and the hospitality industry.we offer vast array of social skills courses that are structured to enhance productivity in the workplace.AREAS OF EXPERTISE*Customer service *Internal and external training facilitation *Effective marketing strategies * Excellent Slide presentation

Customer Service Officer/Supervisor

• Sep 2015 - Apr 2016

• Attending to online customer queries efficiently.• Resolving first hand customer issues within my purview.• To ensure excellent customer service through seamless delivery of goods and services available.• Monitoring team performance to ensure efficiency in call handling and customer service delivery.• Perform other duties as assigned by line manager.• Ensuring stock levels are maintained

INTERNSHIP(ENGLISH LANGUAGE TEACHER)

• Jan 2013 - Jul 2013