Senior Business Analyst

• Oct 2021 - Present

Business Analyst

• Jan 2021 - Oct 2021

Senior Project Manager

• Aug 2020 - Present

Analytics Manager

• Jun 2018 - Aug 2020

• Lead analytics team that are responsible for internal reporting. • Responsible for performance management, including talent selection, operational effectiveness and evaluation.• Provide mentorship and guidance to the team, inspire innovative thinking.• Oversee the development of processes related to reporting and analytics capabilities and knowledge management strategy.• Anticipate future demands of initiatives related to people, technology, budget and business.• Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that guide strategic decisions and uncover optimization opportunities.• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics.• Collaborate with Business Intelligence Engineering team to ensure that data infrastructure and architecture support analytic needs.• Oversee the requests process: requests (ad-hoc and routine reporting) prioritization, approval and guidance. • Develop and implement quality controls to ensure quality standards and organizational expectations.• Examine, interpret and report results of analytical initiatives to stakeholders in leadership.• Manage appropriate key stakeholder relationships to ensure functional and regional requirements are met. Show less

Senior Continuous Improvement Project Manager

• May 2016 - Aug 2020

• Collaborates with operations leaders to prioritize, select and resource projects critical to achieving goals and KPI targets. • Manage operational excellence programs for short and long-term goals assuring support of continuous improvement in cost and quality performance. Leads and coaches enterprise wide improvement projects and initiatives.• Facilitates change and supports the deployment, adoption and sustainment of Lean/ A3 thinking. • Guides teams through application of lean six sigma tools and techniques (DMAIC, PDCA, root cause analysis, risk assessment, kaizen) and participates in daily problem-solving activities with focus on knowledge transfer.• Teaches and coaches standardized work development, documentation, training and adherence. • Responsible for mapping and monitoring operational model. • Teaches and ensures adherence to established standards for value stream mapping/ analysis and Kaizen improvement (programs and workshops).• Drive recommendations for process preparation for RPA project.• Work closely with business units to assess feasibility of using RPA solutions for automation.• Develop design for RPA solutions based on requirements set together with business process owners.• Manage testing of RPA solutions, including user acceptance testing, documentation, and signoff.• Maintain and ensure continuous effectiveness of automated processes.• Product owner of quality assessment tool. A passion project that has evolved to solid software package that currently has more than 3 000 active users and is capable to evaluate a sample of more than 25 000 units per month. Show less

Corporate Credit Product Manager

• Jul 2013 - May 2016

Responsible for the end-to-end product management including processes and communication towards customers and stakeholders.Translating strategies into action plans: identification and implementation products and processes that correspond to target customer needs and profitability requirements.Manages perspectives of the product and the product profitability according to relevant life cycle stages.Responsible for driving and implementing changes including legal and FSA requirements fulfilling.Responsible for the product related risk mapping/ grading: identifying and mitigating the risks in the products.Responsible for training and advising employees in product and process related issues.Providing product and process documentation (product descriptions, procedures, instructions, quality and risk assessment reports).Cooperates proactively and closely with service, business and IT development units, responsible for involving other stakeholders and ensuring high communication standards.Works independently and contributes to team development through mutual constructive feedback. Show less

Corporate Credit Product Specialist

• Oct 2012 - Jul 2013

Responsible for the end-to-end product management including processes and communication towards customers and stakeholders.Responsible for driving and implementing changes including legal and FSA requirements fulfilling.Responsible for the product related risk mapping/ grading: identifying and mitigating the risks in the products.Responsible for training and advising employees in product and process related issues.Providing product and process documentation (product descriptions, procedures, instructions, quality and risk assessment reports).Cooperates proactively and closely with service, business and IT development units, responsible for involving other stakeholdersand ensuring high communication standards.Works independently and contributes to team development through mutual constructive feedback. Show less

Assistant in Banking Product Unit

• Sep 2010 - Feb 2012

Interest rates for deposits change management including: financial market research, recurring reporting and proposal for action, processes management after decision to change interest rates. Assistance to product managers on daily tasks (product documentation, assistance during training sessions, meeting minute’s documentation). KPI reports management on regular basis. Preparation of market situation reports on regular basis. Maintenance of product pages on the Intranet. Creation and maintenance of application forms for customers. Mystery Shopper sessions in the Peer group Banks. Show less