Experience

Luxurycare Group

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Care Coordinator

  • Jan 2023 - Present

• Senior Support Worker

  • Jun 2020 - Feb 2023



Ramsdens Financial Limited

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Branch Manager

  • Mar 2019 - Aug 2020

  • Ensure the daily branch sales/service activities support the overall corporate objective of providing superior client service, meeting targets while staying compliant.• Providing service to customers seeking pawnbroking loans and working with them to find solutions to their financial needs.• Providing customers with translation services while offering a wide range of Ramsdens products and services.•Analysing data to obtain meaningful information for appropriate business actions.• Dealing with and resolving customer complaints.• Translating Key Performance Indicators in to action plan.• I am methodical and organised as this role requires accurate maintenance of records, ensuring that all company policies and procedures are adheres to and all staff are up to date with training.• Disciplinary meetings, recruitment and much more.

• Branch Manager

  • Mar 2019 - May 2020


The Money Shop UK
• United Kingdom
• Financial Services
• 1 - 100 Employee
• Manager

  • Mar 2014 - Mar 2019