Ieva Galiauskienė

Head of Marketing and Communication at Samlerhuset Group BV
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Contact Information
us****@****om
(386) 825-5501
Location
Vilniaus, Lithuania, LT
Languages
  • English Full professional proficiency
  • Russian Full professional proficiency
  • Spanish Elementary proficiency
  • Lithuanian Native or bilingual proficiency

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Experience

    • Advertising Services
    • 1 - 100 Employee
    • Head of Marketing and Communication
      • Mar 2023 - Present

      Responsible for developing channel-specific marketing strategies, planning marketing campaigns, and managing marketing communications. Leading development and execution of communication strategies that effectively engage our target audiences. Focused approach in developing LT, LV and EE markets.

    • Marketing Director Baltics
      • Jun 2016 - Apr 2023

      I was responsible for managing the entire campaign lifecycle from concept to execution, including audience segmentation, messaging, creative development, and measurement.

    • Advertising manager for Baltics
      • Jan 2009 - Jun 2016

      As an Advertising Manager my primary responsibility was to manage the company's multichannel campaigns and coordinate with external agencies. With my strong coordination skills, I was able to effectively manage relationships with external agencies, ensuring that all campaigns were delivered on time, within budget, and to a high standard of quality.

    • Customer service manager Baltics
      • Mar 2007 - Nov 2008

      As a Customer Service Manager for Baltics, my primary responsibility was to lead customer retention projects and manage a telemarketing team. I developed and implemented strategies to improve customer satisfaction and retention, while also driving revenue growth through upselling and cross-selling. Through effective leadership and coaching, I successfully managed a team of telemarketers, improving their performance and driving sales. I was also responsible for managing customer escalations, resolving complex issues. Through my expertise in customer service management and my ability to motivate and inspire teams, I was able to drive significant improvements in customer retention, and to deliver strong business results. Show less

    • Product Manager
      • May 2000 - 2007

      As a Product Manager at a company organizing trips to trade shows, my role involved overseeing the development, management, and delivery of travel packages for clients attending trade shows. I was responsible for conducting market research to identify new opportunities, negotiating with suppliers to secure the best rates and deals, and collaborating with internal teams to ensure that all logistics are in place, such as transportation, accommodation, and event registration. As a Product Manager at a company organizing trips to trade shows, my role involved overseeing the development, management, and delivery of travel packages for clients attending trade shows. I was responsible for conducting market research to identify new opportunities, negotiating with suppliers to secure the best rates and deals, and collaborating with internal teams to ensure that all logistics are in place, such as transportation, accommodation, and event registration.

Education

  • Vilniaus Universitetas / Vilnius University
    Master’s Degree, Classics and Classical Languages, Literatures, and Linguistics
    2000 - 2003
  • Mykolo Romerio Universitetas
    Master's degree, Public Administration and Law
    2004 - 2007
  • Universidad Complutense de Madrid
    Ancient/Classical Greek Language and Literature
    2002 - 2002
  • Vilniaus universitetas / Vilnius University
    Bachelor's degree, Classics and Classical Languages, Literatures, and Linguistics
    1996 - 2000

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