Human Resources Manager

• Nov 2022 - Present

- Manage the talent acquisition process- Collaborate with departmental managers to understand skills and competencies required for recruitment- Analyze trends in compensation and benefits and propose competitive base & incentive pay programs to ensure the organization attracts and retains top talent- Create and manage learning and development programs and initiatives that provide internal development opportunities for employees- Oversee employee disciplinary meetings, investigations and terminations- Maintain compliance with federal, state, and local employment laws and regulations- Review company policies and practices to maintain compliance- Manage organizational and company culture. Show less

Team Lead, Product Operations and Training

• Feb 2022 - Present

• Championed customer experience through expert analysis and communication• Consulted with product development teams to enhance products based on customer interest data• Identified target markets for promotional efforts via statistical analysis of demographic information and previous usership data• Reviewed sales, customer concerns, and new opportunities to drive business strategy.• Analyzed metrics to measure product performance• Developed product documentation to communicate and align key components of upcoming products and campaigns to relevant stakeholders. Show less

Chief Marketing Officer

• Nov 2022 - Present

In my role leading the Marketing Team, I lead advertising, brand, research, and communications for Cardify and its services. From the ground up, I intend to drive sales and marketing for our products with the best interests of our users and customers. In my role leading the Marketing Team, I lead advertising, brand, research, and communications for Cardify and its services. From the ground up, I intend to drive sales and marketing for our products with the best interests of our users and customers.

Learning And Development Specialist

• Nov 2021 - Nov 2022

-Developing sustainable training strategies based on the company goals and needs. -Determining the effectiveness and success of current training plans and strategies through appropriate evaluation methods. -Build performance of team members through constant L&D -Liaising with the Product Support/Management Team on driving App adoption across operations. -Developing sustainable training strategies based on the company goals and needs. -Determining the effectiveness and success of current training plans and strategies through appropriate evaluation methods. -Build performance of team members through constant L&D -Liaising with the Product Support/Management Team on driving App adoption across operations.

Human Resources Manager

• May 2020 - Nov 2022

-Oversee recruitment, interviews and hiring of new staff -Managing relationships with stakeholders – being the go-to person for a wide range of colleagues, enabling fast decision making. -Driving product development with a team of engineers and designers. -Oversee recruitment, interviews and hiring of new staff -Managing relationships with stakeholders – being the go-to person for a wide range of colleagues, enabling fast decision making. -Driving product development with a team of engineers and designers.

Team Lead, Communications and Marketing

• Dec 2020 - Nov 2021

-Part of the founding team responsible for the implementation of the startup’s internal communications plan as well as group wide change initiatives and strategies. -Manage internal communication programs to ensure common understanding on the firm’s development, diversity plan, industry issues as well as other business initiatives. -Carrying out competitive and audience research on our online accounts and using the findings of the research to build a social media strategy in line with Tour Drive’s goals and objectives. -Implementing the social media strategies on our online platforms (social media, blog and newsletter) while engaging with stakeholders, development and government agencies, customers/clients through the channels. Show less

Team Lead, Data Analysis, Training and Media Content

• Jul 2019 - Apr 2020