Idoia Campoy

Receptionist at Baker Street Dental Surgery
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Contact Information
Location
London, England, United Kingdom, GB
Languages
  • English Full professional proficiency
  • Catalan Native or bilingual proficiency
  • Spanish Native or bilingual proficiency

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5.0

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Business School Employability Office (BSEO)

The Business School Employability Office, University of Greenwich, recommends Idoia Campoy on the basis of successful completion of the Greenwich Employability Passport (GEP). The Greenwich Employability Passport (GEP) recognises a student’s extra-curricular achievements and covers areas such as career preparation, work experience, volunteering, leadership and communication, enterprise, personal development and arts, sports and academic activities. This coveted award further demonstrates Idoia's ongoing commitment to continuous development of key employability skills and a dedication to building their industry insight and knowledge. Idoia has exceeded the number of points required for the scheme, showing an ambitious and proactive participation in work related activities throughout their university journey.

Massimiliano Lippi

Idoia is an eager, passionate, and motivated professional, it was a great pleasure to work with her at the Good Hotel London! She has a strong eye for detail and is excellent at delivering premium service to hotel guests. She takes tasks very seriously while being a great team player at all times. Working together with Idoia brought positive attitude and laughter to the the team! I am certain she will be a great addition to any team in the future.

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Credentials

  • Diploma in Festival Event Management
    Fitzwilliam Institute
    Jan, 2019
    - Sep, 2024
  • CPR/AED/First Aid
    Siren
    Aug, 2019
    - Sep, 2024
  • Certified Fire Marshall (FM)
    Siren
    Aug, 2019
    - Sep, 2024

Experience

    • United Kingdom
    • Medical Practices
    • 1 - 100 Employee
    • Receptionist
      • Sep 2020 - Present

      • Manage doctor's dairies, payments, availability and allocation.• Communicate with nurses, management, doctors and receptionists.• Answer phone calls and emails achieving high levels of patient care.• Assist and train new staff members.• Liaise with laboratories and external specialists. • Follow up call with patients regarding treatments. • Manage doctor's dairies, payments, availability and allocation.• Communicate with nurses, management, doctors and receptionists.• Answer phone calls and emails achieving high levels of patient care.• Assist and train new staff members.• Liaise with laboratories and external specialists. • Follow up call with patients regarding treatments.

    • Information Services
    • Front Desk Supervisor
      • Apr 2019 - Apr 2020

      • Maintained close and positive relationships with guests throughout their stay. • Carried out all operations concerning guest arrival and departure. • Answered reviews, emails, and special requests. • Undertook Duty Manager shifts according to hotel needs and undertaking Front Office Manager tasks when needed as Rota and meetings. • Managed complaints and finding possible solutions. • Organised supervisor meetings, training and mentoring new members and do follows up on their training and development.

    • Front Desk Junior Receptionist
      • Sep 2017 - Mar 2019

Education

  • University of Westminster
    Master of Arts - MA, Live Music Management
    2021 -
  • University of Greenwich
    BA Events Management, Business, Management, Marketing, and Related Support Services
    2018 - 2021
  • INS Molí de la Vila
    Bachillerato Social
    2015 - 2017
  • University of Westminster
    Master of Arts - MA, Live Music Management
    2021 -

Community

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