Experience

Wiser Market Ltd.

• Israel
• Software Development
• 1 - 100 Employee

• Customer Success Team Leader

  • 2018 - Present

  Building long-term relationships with external senior and C-level customers and stakeholders. Being the primary point of contact for the clients. Monitoring and enforcing intellectual properties infringements on online marketplaces, private websites, and social networks. Managing, recruiting and training a team of account managers, developed working processes and created reporting methods. Building long-term relationships with external senior and C-level customers and stakeholders. Being the primary point of contact for the clients. Monitoring and enforcing intellectual properties infringements on online marketplaces, private websites, and social networks. Managing, recruiting and training a team of account managers, developed working processes and created reporting methods.



EL Marketing

• Greece
• Leisure, Travel & Tourism

• Account Management Team Leader

  • 2016 - 2017

  Building a close relationship with customers. Understand their business operation, building a marketing plan and define the relevant offering and solution. Optimizing and analyzing campaigns to monetize and maximize conversion. Providing up to date promotions, in order to maintain traffic growth. Building a close relationship with customers. Understand their business operation, building a marketing plan and define the relevant offering and solution. Optimizing and analyzing campaigns to monetize and maximize conversion. Providing up to date promotions, in order to maintain traffic growth.



StepbyStep

• Professional Training and Coaching

• Account Managment Team Leader

  • 2013 - 2016

  Responsible for overseeing all customers marketing efforts including managing the program, leading a team of account managers to achieve monthly goals, ensuring campaigns are kept within budget and maximum ROI is achieved. Responsible for overseeing all customers marketing efforts including managing the program, leading a team of account managers to achieve monthly goals, ensuring campaigns are kept within budget and maximum ROI is achieved.



FTWorld

• Business Development Manager

  • 2011 - 2013

  Developing new territories and enhancing existing market channels. Identify key partners and define partners’ requirements. Increase the added value of company’s offer for new and existing clients with new products. Create marketing campaigns and promotion planning. Analyze and improve ROI of the company. Building the strategy of the new rebranding name and advertisement for both online and offline. Developing new territories and enhancing existing market channels. Identify key partners and define partners’ requirements. Increase the added value of company’s offer for new and existing clients with new products. Create marketing campaigns and promotion planning. Analyze and improve ROI of the company. Building the strategy of the new rebranding name and advertisement for both online and offline.



Dealserv

• Israel
• Information Services
• 1 - 100 Employee

• Partners Managment

  • 2010 - 2011

  Leading and managing the partners program of the company to recruit and maintain business partners. Increase performance from existing partners through new or revised programs. Set meaningful objectives and goals. Establish a training program for account managers. Advise partners on ways to improve their revenues and achieve companies KPIs goals. Leading and managing the partners program of the company to recruit and maintain business partners. Increase performance from existing partners through new or revised programs. Set meaningful objectives and goals. Establish a training program for account managers. Advise partners on ways to improve their revenues and achieve companies KPIs goals.