Idham Kaas K.

Project Manager at Path Digital Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency
  • Indonesian Professional working proficiency
  • Malay Native or bilingual proficiency

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Credentials

  • Certified Customer Service Professional (CCSP)
    Singapore Retailers Association
    Jul, 2013
    - Oct, 2024
  • Up your Service
    Ron Kaufman
    Sep, 2011
    - Oct, 2024
  • Team Leadership Program
    Peter Chapman
    Jun, 1999
    - Oct, 2024
  • Customer Service in conversational Japanese
    Singapore Retailers Association
    Mar, 1993
    - Oct, 2024
  • French Intermediate
    Alliance Française de Singapour
  • Graphic Design
    Nanyang Academy of Fine Arts

Experience

  • Path Digital Solutions
    • Singapore
    • Advertising Services
    • 1 - 100 Employee
    • Project Manager
      • Oct 2021 - Present
  • ALEYDA Mobile Spa
    • Wellness and Fitness Services
    • CRM Manager
      • Jan 2019 - Oct 2021

      CRM Strategy Marketing & Customer Relationships CRM Strategy Marketing & Customer Relationships

  • Lancôme
    • Cosmetics
    • 1 - 100 Employee
    • Branch Manager
      • Dec 2009 - Jan 2017

      Face, nails, and body treatments for Lancôme Beauty Institute and, hair spa, hair and scalp treatments for Kérastase and L'oréal Professionals in-salon products. • Providing excellent customer service to high-end clients. • Salon operations. • Sales & Marketing. Face, nails, and body treatments for Lancôme Beauty Institute and, hair spa, hair and scalp treatments for Kérastase and L'oréal Professionals in-salon products. • Providing excellent customer service to high-end clients. • Salon operations. • Sales & Marketing.

  • Work freelance in various Ad Agency: Publicis • Sole Digital • Reap • Lyon & Dianzi • Insight Marcom
    • Art Director
      • Jan 2004 - Dec 2008

      • January 2004, started as a Senior Graphic Designer. • January 2005, promoted to Art Director. Multidisciplinary brands on retail lifestyle and member acquisition. ATL & BTL channels. • January 2004, started as a Senior Graphic Designer. • January 2005, promoted to Art Director. Multidisciplinary brands on retail lifestyle and member acquisition. ATL & BTL channels.

  • IKEA Group
    • Italy
    • Design Services
    • 1 - 100 Employee
    • Communication Specialist
      • Jan 1997 - Dec 2002

      • In-store communications. • POS specialist. • BTL channel. • In-store communications. • POS specialist. • BTL channel.

  • Club 21 Singapore ( Member of Como Group)
    • Retail Associate
      • Jan 1994 - Dec 1995

      • Club 21 Mens (Four Seasons Hotel) • Personal Shopper • Styling • In-store visual merchandising • Co-ordinate fashion shows • Club 21 Mens (Four Seasons Hotel) • Personal Shopper • Styling • In-store visual merchandising • Co-ordinate fashion shows

  • Burberry
    • United Kingdom
    • Luxury Goods & Jewelry
    • 700 & Above Employee
    • Sales Representative
      • Jan 1993 - Dec 1993

      • Retail Sales • Retail Sales

Education

  • Nanyang Academy of Fine Arts
    Graphic Design, Design and Applied Arts
    1995 - 1997
  • Alliance française de Toulouse
    1er Diplôme
    1998 - 2000

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