Experience

Forestville Montessori School

• Australia
• Primary and Secondary Education
• 1 - 100 Employee

• Member Board Of Directors

  • Nov 2017 - Present



Learning Plan

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Senior Instructional Designer & Project Manager

  • Aug 2014 - Present

  Working closely with clients I was responsible for delivering a variety of blended learning solutions. As the project manager I ensured our team of writers, designers and developers worked closely together to deliver the solution on time and to budget. At the same time as leading the project I was also involved in content creation. Projects were across a range of industries including telecommunications, mining, transport, finance, manufacturing, and retail. Content delivery and learning took place via a variety of mediums including online, face to face, video, mobile, apps and LMS.



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Senior Project Manager

  • Feb 2013 - Aug 2013

  I was the Senior Project Manager responsible for development of the Pearson Go Online eLearning modules. This involved working with in house Instructional Designers, an eLearning vendor, SMEs, independent contractors and internal Project Stakeholders to deliver 8.5 hours of online training. I was the Senior Project Manager responsible for development of the Pearson Go Online eLearning modules. This involved working with in house Instructional Designers, an eLearning vendor, SMEs, independent contractors and internal Project Stakeholders to deliver 8.5 hours of online training.



Purple Learning

• Australia
• E-Learning Providers

• Instructional Designer

  • Sep 2011 - Jan 2013

  I worked with Purple Learning on a contract basis as an Instructional Designer. Recent projects include working on a large training project for a major telecommunications client. The solution is a blended solution with development of classroom and eLearning courseware. I worked with Purple Learning on a contract basis as an Instructional Designer. Recent projects include working on a large training project for a major telecommunications client. The solution is a blended solution with development of classroom and eLearning courseware.



Self-employed freelance/contract Tech Writer and Instructional Designer

• Self-employed instructional Designer, Project Manager and Technical Writer

  • Feb 2011 - Jan 2013

  I have 14 years experience as a Technical Writer, Instructional Designer and Project Manager. I have 14 years experience as a Technical Writer, Instructional Designer and Project Manager.



The eLearning eXperts

• Instructional Designer and Project Manager

  • Mar 2011 - Aug 2011

  I was employed on a freelance basis as an Instructional Designer and Project Manager. Projects included delivering a blended training solution for a major health care and pharmaceutical client. I was employed on a freelance basis as an Instructional Designer and Project Manager. Projects included delivering a blended training solution for a major health care and pharmaceutical client.



A.S.K. Learning, Sydney

• Project Manager, Platforms Operations

  • Jun 2008 - Jan 2011

  ASK Learning is an award winning global training company with worldwide eLearning and software operations.; My role is largely focussed on the Project Management of development projects delivering our in-house applications. Responsibilities/Achievements: Managing application development over the full project life cycle, starting with the pre-sales/business analysis and finishing with the post implementation report. Client management after go live when our projects are in support phase (our solutions follow and ASP model) Building relationships with clients and earning repeat business for the company Managing projects on time and to budget Managing developers and designers working on my projects Developing the support function Implementing process improvements to the development team to improve delivery Managing resource allocation and scheduling



Mosman Montessori Under 3's

• Web Office, Board Member

  • Feb 2009 - Apr 2010



eLearning

• Instructional Designer / Project Manager

  • Sep 2005 - Jun 2008

  At ASK the job of project management and instructional designer was combined into one and I was responsible for writing and managing the development of custom eLearning solutions for our clients. The role involved gathering client requirements, writing content and managing the developers and client throughout the build process. At ASK the job of project management and instructional designer was combined into one and I was responsible for writing and managing the development of custom eLearning solutions for our clients. The role involved gathering client requirements, writing content and managing the developers and client throughout the build process.



KPMG, London

• Elearning author

  • May 2005 - Aug 2005

  I was working within the HR Systems team on the implementation of two global systems. Achievements: Developing an online help file, elearning tutorial and web site to support the rollout of the Dialogue application to 10,000 staff across the UK. These materials have been used as a template for materials developed by each country in the global rollout. Assisting with the successful implementation of the Clix LMS to all UK staff Setting up elearning standards and migrating content into the LMS



ASK Learning, Sydney

• Project manager and Instructional Designer

  • Jan 2005 - Apr 2005

  Managing eLearning projects end-to-end with special emphasis on quality and meeting delivery schedules. Writing creative content for each project. Achievements: Managing multiple projects including a team of four developing content for $600k of elearning which was being developed as part of a blended learning solution worth $1m for one of the top 4 banks. The timeframes were incredibly tight and managing this client relationship and their expectations was critical to the success of this project.



RepubliCorp International, Sydney

• Project and Implementation Manager

  • Jul 2004 - Dec 2004

  RepubliCorp develop software that specialises in delivering information online. Responsibilities: My role on projects started with a client proposal and oversaw the transition of the project from proposal and sale to the project management. Identifying and fulfilling customer requirements, managing software development, developing project plans, managing resources and budgets, project reporting and client management. Delivering training, technical writing and business development. Achievements: Successfully managing the implementation of a bespoke call centre solution for what will become Queensland Government's largest call centre. This involved developing content for HTML delivery via a web browser, supported by a SQL database and identifying business processes to support the change.



TWIi, London

• Technical Author

  • Mar 2004 - May 2004

  TWIi are a New Media company who developed a bespoke application for acquisition, management and production of digital media (e.g. video) from multiple sources to multiple platforms. Responsibilities: Scoping the documentation required, creating document standards, templates, and writing the content without any existing documentation. Documenting from a development platform to exceptionally tight deadlines. Achievements: I created 5 user guides targeted at all level of users, including administrative users and support staff. These were delivered for paper and on-line output from a single-source using Robohelp Office X5.



Emap UK

• Technical Writer

  • 2003 - 2004

  I worked as a Technical Writer for the BORIS project. The project involved streamlining and replacing the back-end technology that services all Emap staff across the UK. My role involved liaising with the business and the infrastructure designers on the project to scope and then write communications, documentation and training on the changes to the IT Infrastructure. I worked as a Technical Writer for the BORIS project. The project involved streamlining and replacing the back-end technology that services all Emap staff across the UK. My role involved liaising with the business and the infrastructure designers on the project to scope and then write communications, documentation and training on the changes to the IT Infrastructure.



QCA

• Education Administration Programs
• 1 - 100 Employee

• Executive Assistant / Project Coordinator

  • Aug 2002 - Feb 2003

  QCA (Qualifications and Curriculum Authority), London; I initially joined QCA on a temporary basis as the executive assistant to the Head of a Division of 120 staff, I then moved into a project coordinator role in the Maths Test Development team. Responsibilities: Developing strategic approaches to pre-testing, producing written materials for schools and consultants and liaising with consultants. Project planning, coordinating question development and research projects. Managing budgets, proof reading, database management and developing work systems and procedures.



Quoin Technology

• Project Lead / Technical Author and Instructional Designer

  • Jan 1998 - Aug 2002

  Managing multiple elearning and web site projects. Coordinating all internal communication between offices in Melbourne, Adelaide and Brisbane on all projects. Writing user guides and training materials for software applications, particularly SAP Supporting train-the-train courses and writing and producing single source online documentation using an in-house product DART Writing content (storyboards) for elearning, creating development standards, selecting multimedia elements, liaising with the development team, coordinating voiceover and reviewing and testing the elearning. Achievements: Writing content and leading the build of a web site with a Content Management System (developed using SQL2000 and ASP) Project managing the development of 7 hours of elearning in partnership with Price Waterhouse Coopers, New Zealand. Building eLearning for miners working at Hamersley Iron, which involved travelling to the mines and interviewing miners to gather the business requirements