Idanise Pagan

Manager, Recruitment at ACCESS Nursing Services
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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Manager, Recruitment
      • Nov 2021 - Present

      • Oversee the internal and external recruitment process for all business lines• Design, develop, maintain the recruitment process within the organization (candidate sourcing strategies, advertising, research, recruitment, selection, offers, orientation, onboarding)• Build, manage and develop the recruitment team to meet/exceed the needs of all clients• Partner with service line department leaders to determine staffing needs• Allocate, assign, and distribute the client/contract needs and job openings across team• Prepare and deliver relevant reporting to track performance of recruitment team against goals, provide recommendations for improving performance

    • Account Manager
      • Jun 2020 - Nov 2021

      • Build quality relationships with clients and vendor neutral manage service providers (MSP)• Assign per diem staff to contract assignments, confirm shifts, process payroll• Submit staffing candidates to Vendor Management Systems (VMS)• Assist marketing team, create job ads for social media, send weekly hot jobs to candidates in ATS

    • Recruiter
      • Jan 2019 - Jun 2020

      • Responsible for sourcing caregivers for three services lines, Home Care, Private Duty, Staffing• Screen resumes, conduct telephone interviews, conduct reference checks, coordinate interviews• Provide exceptional customer service to prospective hires

    • Canada
    • Software Development
    • 700 & Above Employee
    • Senior Human Resources (HR) Advisor – Corporate Enabling Functions
      • 2015 - Nov 2018

      • Provided guidance to more than 300 clients, facilitating on-boarding, performance management, talent management, succession planning, compensation and exit interviews.• Consulted, assisted and coordinated HR roadmap activities, enabling performance assessment workshops, compensation planning, objective setting and performance reviews.• Served as primary contact for managers, providing HR advisory support on complex policy and procedural questions throughout US.• Participated in business unit specific projects with client group in line with overall project plan, maintaining reduction in force and organizational restructures.• Developed enterprise-wide Buddy Program, facilitating immediate connection between new employee and organization and being adopted globally for common experience.• Delivered 1st talent assessment training to people managers, increasing rating submissions and allowing for proper talent flow and career development.• Supported employee investigations and performance management concerns, serving as liaison with business, HR partners and employment practice group.

    • Talent & Development Senior Associate – Learning & Development (L&D) Program Management
      • Dec 2013 - Feb 2015

      • Oversaw L&D rotational program, developing future leaders and creating high-performance workforce.• Collaborated with senior leaders and program stakeholders, determining top priority assignments and placement decisions.• Revamped associate training offering, focusing on self-directed model and saving $5K.

    • Talent & Development Associate – L&D Program Management
      • Nov 2010 - Dec 2013

      • Implemented geographical expansion and rotational program into India, including recruitment efforts and day-to-day management, identifying 2 full-time associates and 5 summer associates.• Conducted 1st round campus recruitment interviews, organizing final assessments and candidate evaluation sessions.• Coordinated logistics for multiple special events, facilitating training, social gatherings and monthly meetings.

    • France
    • Banking
    • 700 & Above Employee
    • Administrative Assistant/Junior Analyst - Debt Capital Markets & Syndication
      • Nov 2006 - Oct 2010

      • Arranged internal and external investor meetings, enabling domestic and international travel for leaders. • Updated corporate communications and reporting, maintaining syndications pipeline, risk report and workflow schedule. • Gathered deal-related expenses from various sources, managing process for client reimbursement. • Arranged internal and external investor meetings, enabling domestic and international travel for leaders. • Updated corporate communications and reporting, maintaining syndications pipeline, risk report and workflow schedule. • Gathered deal-related expenses from various sources, managing process for client reimbursement.

    • Executive Assistant – supporting VP, Finance & Treasurer and Controller US Operations
      • Nov 1998 - May 2006

Education

  • Boston University
    Bachelor’s Degree, Sociology and Business Administration
    1993 - 1997

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