Idakwo Gerald Eleojo

Information Technology Support Manager at betBonanza
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG

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Credentials

  • IT Information Library Foundations Certification (ITIL)
    PeopleCert
    Nov, 2021
    - Nov, 2024
  • Certificate of Completion (Basic First AID/CPR)
    Novelle Center
    Mar, 2018
    - Nov, 2024
  • Certificate of Completion (Environmetal Impact Assessment)
    Department of Petroleum Resources (DPR)
    Mar, 2018
    - Nov, 2024
  • HSE Level 1 (Award in Health & Safety at Work)
    British International Safety Organisation
    Feb, 2018
    - Nov, 2024
  • HSE Level 3 (Award in Environmental Awareness)
    British International Safety Organisation
    Feb, 2018
    - Nov, 2024
  • HSE Level2 (Risk Assessment Practical Application)
    British International Safety Organisation
    Feb, 2018
    - Nov, 2024
  • MEMBERSHIP
    Nigeria Computer Society
    Jul, 2014
    - Nov, 2024

Experience

    • Nigeria
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Information Technology Support Manager
      • Aug 2016 - Present

      -Overseeing the entire IT infrastructure Partners, game centres and Head Office - Franchisee / Partner Agent IT training and development across Nigeria - IT deployment across verticals - Experiential IT Specialist - New IT infrastructure acquisition and deployment - Liaise with Government regulatory bodies in compliance with IT operating standard -Setup and implementation of Antivirus and print monitoring servers - Migration of all User PCs running windows 7 to windows 10 -Deployment and implementation of Customer Support Unit IT infrastructure - Ensuring IT support service delivery and retail standards in all Partners shop, game centres and Head Office -Liaised with Software Partners Developer / providers for subsequent IT support services. Show less

    • Nigeria
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • IT Support Manager
      • Aug 2016 - Present

      - Overseeing the entire IT infrastructure Agents, game centres and Head Office - Franchisee / Partner Agent IT training and development - IT deployment across verticals - Experiential IT Specialist - New IT infrastructure acquisition and development - Liaise with Government regulatory bodies in compliance with IT operating standard - Ensuring flawless execution of retail shop setup and implementation - Project Manager for the deployment of 22 games shops across Lagos State - Ensuring IT support service delivery and retail standards in all outlets -Liaised with Software Partners Developer / providers for the successful implementation of all Bonanzawin products and subsequent IT support services. Show less

    • IT Manager
      • Nov 2012 - Aug 2016

      IT Training Co-ordinator, IT assistant, System Administrator, Computer Operator, support, maintain and troubleshoot end user technical problems, first line trouble shooting and diagnostics, wireless and wired network support, electronic key support, CCTV support, Centralised DSTV support, Provision of network and infrastructural services and Installation and configuration of enterprise server and software.

    • ICT SUPERVISOR
      • Nov 2012 - Jul 2016

      IT Training Co-ordinator, IT assistant, System Administrator, Computer Operator, support, maintain and troubleshoot end user technical problems, first line trouble shooting and diagnostics, wireless and wired network support, electronic key support, CCTV support, Centralised DSTV support, Provision of network and infrastructural services and Installation and configuration of enterprise server and software.

    • Nigeria
    • Insurance
    • 100 - 200 Employee
    • System Administrator
      • Mar 2011 - May 2012

      Network & Infrastructure Support Engineer: wired network support, Provision of network and infrastructural services and Installation and configuration of enterprise server and software. Network & Infrastructure Support Engineer: wired network support, Provision of network and infrastructural services and Installation and configuration of enterprise server and software.

    • Office Assistant/IT Assistant
      • Jan 2008 - Dec 2008

      Office Assistant/IT Assistant Office IT support for PCs, network, photocopy machines and printers Office Assistant/IT Assistant Office IT support for PCs, network, photocopy machines and printers

Education

  • Federal Polytechnic Idah, Kogi State
    HND, Computer Science
    2008 - 2010
  • The Federal Polytechnic, Idah-Kogi State
    ND, Computer Science
    2005 - 2007

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