Experience

Hospitality

• Hospitality

  • Jan 2015 - Present



Four Seasons Hotels and Resorts

• Restaurant Manager

  • Dec 2011 - May 2013

  Business activities:Taking responsibility for the business performance of the restaurant.Analysing and planning restaurant sales levels and profitability.Organising marketing activities, such as promotional events and discount schemes.Preparing reports at the end of the shift/week, including staff control, food control and sales.Creating and executing plans for department sales, profit and staff development.Setting budgets and/or agreeing them with senior… Business activities:Taking responsibility for the business performance of the restaurant.Analysing and planning restaurant sales levels and profitability.Organising marketing activities, such as promotional events and discount schemes.Preparing reports at the end of the shift/week, including staff control, food control and sales.Creating and executing plans for department sales, profit and staff development.Setting budgets and/or agreeing them with senior management.Planning and coordinating menus.Front-of-house:Coordinating the entire operation of the restaurant during scheduled shifts.Managing staff and providing them with feedback.Responding to customer complaints.Ensuring that all employees adhere to the company's uniform standards.Meeting and greeting customers and organising table reservations.Advising customers on menu and wine choice.Recruiting, training and motivating staff. Show more Show less



Hotel Mulia Senayan Jakarta

• Assistant Manager

  • Jun 2009 - Oct 2010



Hotel Mulia Senayan

• Reception Manager

  • Jan 2008 - 20091 year



Novotel Mangga Dua Jakarta

• Server

  • May 2005 - 20061 year