Ida Johansson
General Manager at Camp Ripan- Claim this Profile
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English -
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Bio
Experience
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Camp Ripan
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Sweden
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Hospitality
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1 - 100 Employee
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General Manager
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Feb 2021 - Present
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Sales and Booking Manager
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Dec 2018 - Feb 2021
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Manager Front Office
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Apr 2017 - Dec 2018
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Backyard Rock
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Kiruna, Sverige
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Public Relations and Marketing Coordinator
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Jan 2018 - Apr 2019
Organising a festival Organising a festival
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Home Business
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Gold Coast
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Personal Development Coach
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Oct 2014 - Jan 2018
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Flight Centre Travel Group
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Australia
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Travel Arrangements
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700 & Above Employee
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Travel Agent
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Oct 2014 - Mar 2016
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Feros Care
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Australia
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Health and Human Services
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200 - 300 Employee
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People and Culture Project Officer
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Jan 2014 - May 2014
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Feros Care
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Australia
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Health and Human Services
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200 - 300 Employee
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Acting People and Culture Coordinator
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2013 - 2013
Responsible for the administration and co-ordination of Human Resources tasks and to provide a confidential service to all managers and employees Responsible for lodging and coordination police checks in accordance to the National Police Check legal requirements Assist and maintain records in the HRIS system Prepare employee contracts and correspondence Managing and creating vacancies in the HRIS system Responsible for posting and maintaining all job advertisement both internal and external Liaising with job network and recruitment agencies Contribute to changing policies and processes to assure the efficient and effective delivery of all HR tasks Assisting and conducting audits of personnel files and databases Assisting and providing ad hoc administrative duties as required Answering and following up on queries from prospective employees Providing an excellent customer service to external and internal customer
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Reservation Agent
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Dec 2012 - 2013
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Client solutions consultant
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Oct 2011 - Dec 2012
• Enrolling and Advising prospective students • Speak to prospective clients • Coordinate in services • Provide high quality customer service • Coordinate training programs • Communicate with job networks • Visiting students on placement • Maintaining and creating long lasting relationships with all stakeholders • Promoting positive learning for students from low socio-economic backgrounds • Ensuring all policies and procedures are up to date • Enrolling and Advising prospective students • Speak to prospective clients • Coordinate in services • Provide high quality customer service • Coordinate training programs • Communicate with job networks • Visiting students on placement • Maintaining and creating long lasting relationships with all stakeholders • Promoting positive learning for students from low socio-economic backgrounds • Ensuring all policies and procedures are up to date
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Allocations Consultant
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Aug 2011 - Oct 2012
• Recruitment and Selection of agency staff • Holding interviews and introductions of new agency staff • Checking and updating work rights for current and prospective agency workers • Data entry • Ensuring agency workers meet the current regulations (working with children check, police checks) • Reference checking • Administration duties • Coordinate in services • Attending enquiries for from prospective agency workers • Attending enquiries from prospective clients • Provide high quality customer service • Allocation of workers
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Hotel Arctic Eden
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Sweden
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Hotel Manager
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Jan 2005 - Jan 2010
• Staff management, hired all new staff, reference checking, staff inductions & staff training • Stock Management; ordering, placing, visual merchandising, managed stock take • Managed Hotel Bookings via company software • Organized group bookings, day trips, and transport of guests • Organized events, travel itineraries and weddings • Managed accounts payable/receivable and reconciled end of day accounts • Managed all relations with Suppliers, contractors & guests many of them international • Conversed easily and built great rapport with guests from all around the world • Providing exceptional customer service whilst servicing international & locals guests • Serving customers in a fast paced busy environment
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Education
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The Coaching Institute
Certificate IV in Coaching -
Gold Coast TAFE
Cert IV TAE, Workforce Development and Training -
La Trobe University
Bachelor's degree, tourism management -
Miroi
tafe, Hotel, Motel, and Restaurant Management