Experience

Samtrade FX

• Account Manager

  • Jun 2021 - Present

  - Manage and train a team of Introducing Brokers.- Assist clients on an end to end process if opening an account in Forex Industry.- Manage and Monitor Clients Account.- Provide excellent Service to all Clients. - Manage and train a team of Introducing Brokers.- Assist clients on an end to end process if opening an account in Forex Industry.- Manage and Monitor Clients Account.- Provide excellent Service to all Clients.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Human Resource Senior Associate

  • Aug 2020 - Jun 2021

  Shared Services - Exit Management Shared Services - Exit Management



Canon Marketing (Philippines) Inc

• Philippines
• Retail Office Equipment
• 100 - 200 Employee

• Human Resource Specialist

  • Jun 2019 - Aug 2020

  - HRIS Administration- Expat Management (Visa Processing)- Payroll Processing- Compensation & Benefits (SSS, Pag-ibig, Philhealth)- Vendor Management- Final Pay Processing - HRIS Administration- Expat Management (Visa Processing)- Payroll Processing- Compensation & Benefits (SSS, Pag-ibig, Philhealth)- Vendor Management- Final Pay Processing



DB Schenker

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Human Resource Associate

  • Jun 2018 - Jun 2019

  - Tier 1 resolution of HR concern (global & local)- Compensation & Benefits (SSS, Pag-ibig, Philhealth)- Testing and configuration of HR tools (ServiceNow, Cisco, Finesse, Ramco)- Master Data Management - Tier 1 resolution of HR concern (global & local)- Compensation & Benefits (SSS, Pag-ibig, Philhealth)- Testing and configuration of HR tools (ServiceNow, Cisco, Finesse, Ramco)- Master Data Management



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• HR Shared Services - Human Resource Coordinator

  • Dec 2014 - May 2018

  - Compensation & Benefits (SSS, Pag-ibig, Philhealth)- Payroll Processing- Employee Relations- Dispute Resolution- Vendor Management- Employee Records Management - Compensation & Benefits (SSS, Pag-ibig, Philhealth)- Payroll Processing- Employee Relations- Dispute Resolution- Vendor Management- Employee Records Management



Sutherland Global Services

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Customer Service Representative

  • Aug 2014 - Dec 2014

  - Non-voice Email support for e-Bay - Non-voice Email support for e-Bay



SHORE Solutions Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Representative - Part Time

  • Jul 2012 - Apr 2014

  - voice account local food delivery (KFC) - voice account local food delivery (KFC)