Experience

National Car Parks Limited

• United Kingdom
• Facilities Services
• 400 - 500 Employee

• Car Park Attendant

  • May 2022 - Present

  Working as a Car Park Attendant; I commit to adopting the workforce influence on customer safety and customer satisfaction. My job roles include; Evaluating Car Parks and parking scheme to promote optimal utilization of area. Addressed customer queries and complaints and used initiative for complex issues Established positive customer relationships through consistent delivery of excellent customer service. Ensuring safety of customers. Organised and filed paperwork regarding guests' vehicles and processed transactions when needed. Handling equipment Routine checks of SKIDATA equipment daily. Identifying safety and of equipment and Machinery. Show less



CENTRAL CARPETS & FLOORING (BOLTON) LTD

• United Kingdom
• Retail
• 1 - 100 Employee

• Sales Executive

  • Mar 2018 - Jan 2022

  Whilst working at Central Carpets and Furniture, I allocated tasks such as: Developed and executed monthly sales promotions, increasing revenue through targeted campaigns. Maintained smooth-running business operations by delegating priorities to staff daily. Translated senior management directives into actionable front-line policies and implemented changes with staff whenever needed. Conducted evaluations to verify progress and performance of staff every week. Negotiating with supplier's and sale reps Formulating stakeholders with sales targets Identifying new business opportunities e.g new managing approaches, advertisements and customer involvement via follow-up Marketing strategies; reinforcing 5 Ps of marketing, enlisting new customer leads via emails KPI's, and maintaining revenue targets with customers Visiting and contacting suppliers Learning about stock, to present to customers Bookkeeping and keeping up to date with supplier expenses Calling Banks about lower schemes and rates of utility bills, office appliances and card machines Producing customer quotes Show less



Mulberry & Broome Opticians

• Sales Assistant

  • Nov 2019 - Jul 2020

  At Mullberry & Broome Opticians I had many roles, such as: Filing GOS paperwork for customers for eye tests, completing 20 a day. Dealing with customer inquiries when opting for care plans, choosing glasses and ensuring customer satisfaction Setting marketing schemes for customers to deal with us by; taking surveys Processed payments and health insurance claims efficiently to minimise service delays. Processed customer payments and provided receipts for services and purchases. Answered inbound calls and enquiries to provide top-level service. Managed patient files and database updates for timely data tracking. Show less