Ibrahim Khatib
Supervisor at Al Baraka Banking Group- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Al Baraka Banking Group
-
Accounting
-
1 - 100 Employee
-
Supervisor
-
Dec 2009 - Present
I am responsible for receiving customer requests through phone calls, emails, Website, Mobile Banking and Internet Banking, in addition to providing customers with product / service information, and Understanding customer needs and log their request. Fulfill customer inquiries in a timely manner, and ensure that customers are satisfied. In addition to telemarketing where I contact selected potential clients to offer them alBaraka products. Market study is also one of the tasks that I do on regular basis by providing report to the marketing manager on different aspects of the market covering competitors’ prices, new products and market trends. Recently I was appointed to assist in the Electronic Banking Department, my role is in card issuing, monitoring payments, follow up on customer’s queries Show less
-
-
-
-
Head Teller
-
Aug 2016 - Sep 2018
-
-
Head Teller
-
Aug 2016 - Sep 2018
-
-
Head Teller
-
Aug 2016 - Sep 2018
-
-
Head Teller
-
Aug 2016 - Sep 2018
-
-
Head Teller
-
Aug 2016 - Sep 2018
-
-
Customer Service Officer
-
Jan 2015 - Jul 2016
-
-
Head Teller
-
May 2009 - Dec 2014
-
-
Education
-
Concordia University Texas
Bachelor's degree, Business Administration and Management, General