Ibrahim Khatib

Supervisor at Al Baraka Banking Group
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Contact Information
us****@****om
(386) 825-5501
Location
Beirut, Beirut Governorate, Lebanon, LB

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Bio

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Experience

    • Accounting
    • 1 - 100 Employee
    • Supervisor
      • Dec 2009 - Present

      I am responsible for receiving customer requests through phone calls, emails, Website, Mobile Banking and Internet Banking, in addition to providing customers with product / service information, and Understanding customer needs and log their request. Fulfill customer inquiries in a timely manner, and ensure that customers are satisfied. In addition to telemarketing where I contact selected potential clients to offer them alBaraka products. Market study is also one of the tasks that I do on regular basis by providing report to the marketing manager on different aspects of the market covering competitors’ prices, new products and market trends. Recently I was appointed to assist in the Electronic Banking Department, my role is in card issuing, monitoring payments, follow up on customer’s queries Show less

    • Head Teller
      • Aug 2016 - Sep 2018

    • Head Teller
      • Aug 2016 - Sep 2018

    • Head Teller
      • Aug 2016 - Sep 2018

    • Head Teller
      • Aug 2016 - Sep 2018

    • Head Teller
      • Aug 2016 - Sep 2018

    • Customer Service Officer
      • Jan 2015 - Jul 2016

    • Head Teller
      • May 2009 - Dec 2014

Education

  • Concordia University Texas
    Bachelor's degree, Business Administration and Management, General
    2014 - 2017

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