Experience

ASHLEY

• United States
• Retail Furniture and Home Furnishings
• 1 - 100 Employee

• Sales Manager

  • May 2019 - Present



Dubai Customs

• United Arab Emirates
• Government Administration
• 700 & Above Employee

• Personal Assistant &Senior Administrator ( Strategy And Excellence Dep)

  • Jul 2013 - Feb 2023



Alfuttaim

• Dubai

• Customer relation executive

  • Oct 2012 - Jun 2013

   Handling all types of complaint.  Generating monthly report to the top management.  Dealing with customers face to face and via phone.  Communicate with all departments and Ministry of Commerce to follow up the customers inquiries.  Win the IZO certificate for Complaint Process Standards with the Team.  Setup a monthly meeting with the management to discuss the complaint process and discover solutions to reach customer satisfaction  Handling all types of complaint.  Generating monthly report to the top management.  Dealing with customers face to face and via phone.  Communicate with all departments and Ministry of Commerce to follow up the customers inquiries.  Win the IZO certificate for Complaint Process Standards with the Team.  Setup a monthly meeting with the management to discuss the complaint process and discover solutions to reach customer satisfaction



Dubai Customs

• United Arab Emirates
• Government Administration
• 700 & Above Employee

• Contact Center Supervisor

  • May 2008 - Nov 2011



Etisalat UAE

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Feb 2006 - Mar 2008

  Worked for 6 months as CSR with mobile, land line, online and blackberry skills. Worked as supervisor for black berry, mobile and online services section. Worked for 6 months as CSR with mobile, land line, online and blackberry skills. Worked as supervisor for black berry, mobile and online services section.