Experience

Masiya Group

• Kuwait
• Telecommunications
• 1 - 100 Employee

• Chief Operations Officer

  • Jul 2021 - Present

  Lead all sales and operations in the company. Seek future technologies and services to target more local and regional markets. Lead all sales and operations in the company. Seek future technologies and services to target more local and regional markets.



stc Kuwait

• Kuwait
• Telecommunications
• 500 - 600 Employee

• Technology Performance General Manager

  • Jan 2020 - Jun 2021

  Technology Performance is a core element to the OpCo revenue, Network investments and customer satisfaction.With vast experience across different departments, Performance Department was established to monitor the network and Technology performance, Keeping the network at best to maintain the Market leading position.Introducing Business Observability Platform to modernize the Network Monitoring Tools, and to give a wider visibility to Network Performance as well as provide feedback to the commercial team on how to enhance the offering, Packages and create new opportunities. Show less

• Mobile Network Operations General Manager

  • Sep 2019 - Jan 2020

  Responsible for the daily performance and availability of the organization's network. Analyzes network and recommends upgrades/changes; assesses organization's current and future network needs.Responsible for team of 60+ people of telco part (RAN, Transmission, voice core, data core, networking, field maintenance).Overseeing the daily operations of network staff and records incidents and changes. Negotiating SLA’s, monitoring Outsource Managed Services, Maintaining Managed Service KPI’s and monitoring results on Disaster Recovery Tests.Managed and support vendor in core network operation, and 2nd and 3rd tier support for incident and problem management delivering the core network services in an effective and efficient manner and resolved the problems issued regarding the core network operation with long-term resolution from its root cause. Show less

• Core Network Planning General Manager

  • Apr 2014 - Aug 2019

  Having 17 years experience with Core, VAS and IP Networks, as well as deploying Core end to end 2G/3G/4G and 5G.Managed development of core network architecture plan, strategy and roadmap development providing direction and guideline in designing and operating process in alignment with strategic plans and policies.Managed vendors in capacity and integrated solution design for core network ensuring standardization of core network planning and design across multiple projects as well as ensuring optimal capacity of core network.Managed vendors in capacity management and planning for voice and data core network elements ensuring that the capacity is sufficient for targeted network architecture design business needs.Monitored project and release management for core network related project ensuring effectiveness, completion within timeline and scope of work, synchronization of project delivery and progression, interoperability and compatibility of newly developed platform with existing environment, and optimum resource utilization as well as compliance with solution architecture in holistic view.Managed vendor and ensure that detailed core network design, including security design and implementation, rollout and expansion activities, are performed properly and accurately as per plan and design as well as ensuring that the equipment operating efficiently and reliably.Ensured operation readiness regarding integration of core network elements into current operating environment and perform deployment delivering core network solution in order to efficiently operate in live environment without network or system disruption. Show less



Zain Kuwait

• Kuwait
• Telecommunications
• 500 - 600 Employee

• Core Planning & Operation Senior Manager

  • Dec 2012 - Mar 2014

  Led talented team to plan and operate Mobile Core network in term of capacities, future technologies and solutions. supervise data and voice operations and ensure customer experience throughout whole Core network including IP part and ISP as well. Led talented team to plan and operate Mobile Core network in term of capacities, future technologies and solutions. supervise data and voice operations and ensure customer experience throughout whole Core network including IP part and ISP as well.



Zain Group

• Kuwait
• Telecommunications
• 700 & Above Employee

• Data Manager

  • Aug 2009 - Nov 2012

  Managed Mobile data team in the daily tasks to ensure smooth operations of Data network. Supervise the planning of expansions and new solutions to facilitate the market lead of the company.

• Packet Switch Team Leader

  • Aug 2003 - Aug 2009

  Supported launching of first 2G network in the region. Built new data network end to end with significant internet speed that newly experienced in the market. Participate with Zain group OpCos to launch first 3G technology within Middle East countries.

• Switching Engineer

  • Oct 1997 - Aug 2003

  Maintained GSM Voice network in term of quality and capacity. dealt with roaming partners to expand footprint of Zain roaming services. Monitored traffic between mobile network and landline.