Transformation Manager

• Mar 2023 - Present

Product Manager

• Aug 2022 - Jan 2023

• Lead growth strategy by defining and implementing Objectives & Key Results (OKRs) for Spherey app• Leading quarterly financial reviews and weekly Ops Reviews with executive management• Lead the product development of the after-sales service application where coffee/refrigeration equipment owners and service providers join to provide faster and better maintenance and installation services• Work with customers, service providers, sellers and manufacturers to deliver value to all parties• Managed to decrease the average resolution time (ART) for Raqtan service jobs from 9 days to 3 days by implementing technological solutions Show less

Business Development Executive

• Jan 2021 - Aug 2022

• Developed the used marketplace processes of listing items on Qavashop and Ekuep e-commerce websites, which included building a smart algorithm to suggest a selling price for used items while focusing on maintaining an annual growth rate of more than 55%• Improved more than 5 inter-company processes using SDLC for software development and six sigma for process improvement engineering projects, which on average reduced the workload by 50%• Developed and executed business strategies based on OKRs and KPIs while measuring the impacts using pre-identified metrics Show less

Product Manager & Acting Business Manager

• Aug 2022 - Jan 2023

Field Engineer

• Sep 2019 - May 2020

• Supervised all varieties of cement jobs during a period of high activity while recognizing risks associated with the operation, and reduce those risks to as low as reasonably possible • Operated the well cement head and cement bulk units during jobs as well as sampling and testing slurry samples for QA/QC purposes and monitoring cement unit critical outputs to intervein when necessary • Supervised all varieties of cement jobs during a period of high activity while recognizing risks associated with the operation, and reduce those risks to as low as reasonably possible • Operated the well cement head and cement bulk units during jobs as well as sampling and testing slurry samples for QA/QC purposes and monitoring cement unit critical outputs to intervein when necessary

Data Analyst Intern

• Aug 2018 - Dec 2018

• Designed and built elegant custom solutions and extensions to the platform in particular around data structures, data integrations, data analytics and data models, which raised utilization factor from 55% to 70% • Utilize data to find statistically significant correlations to be utilized • Designed and built elegant custom solutions and extensions to the platform in particular around data structures, data integrations, data analytics and data models, which raised utilization factor from 55% to 70% • Utilize data to find statistically significant correlations to be utilized