• Jan 2022 - Present

• Planning and executing marketing communication activities to support Saudi Tadawul Group & its subsidiaries to achieve business objectives for local, regional, and international targeted audience across all touchpoints such as PR, offline & digital communications.• Managed social media campaign, media relations, branding, product launches, corporate events, produced written content for website, collateral, presentations, case studies, and newsletters for Saudi Tadawul Group & its subsidiaries.• Served as point of contact for media relations, developed local, regional, and international media collaterals including press releases, fact sheets, and white labeled materials via information gathering, writing, and distribution to media boosting awareness of STG and its subsidiaries successes in the target markets.• Successfully led the launched various of campaigns such as the launch of Saudi Tadawul Group Holding Co., Muqassa Co., Wamid Co., post trade transformation program, listing incentives campaign, Derivatives Market & its products, Aramco & STG listing campaigns and much more. • Managing a team of 6 members through leading, coaching, training to ensure higher performance and meeting projects deadlines. Show less

• Sep 2020 - Dec 2021

Developing content, managing agencies, organizing corporate events, and participating in campaigns are daily tasks for the Saudi Tadawul Group companies. • Developing content for events speeches, press releases, newsletter, social media infographics as well as coordinating with copywriters and editors to make sure content hold the corporate messages. • Working closely with communication agency to produce plans and execute them as well as with creative agency to design materials.• Planning and conducting organizational events which include preparing speeches, press releases, venues, gifts, and coordinating with needed vendors.• Prepare and participate in internal and external campaigns as well as assisting in promotional activities.• Serving 4 companies under the Saudi Tadawul Group with marketing requests on a daily basis.• Working with management to implement communication strategies.• Part of the team who successfully planned and executed Saudi Aramco listing ceremony in December 2019 as well as launching the new identity and brand for Saudi Tadawul Group in April 2021. Show less

Business Marketing & Communications Officer

• Feb 2019 - Aug 2020

Undergraduate Marketing Teaching Assistant

• Apr 2017 - Feb 2019

Taught marketing courses, assessed students’ progress, and reviewed teaching methods and materials to improve education standards at the College of Economy & Business Administration. • Taught introduction to marketing courses and worked closely with students who are taking classes to improve their knowledge and career skills. • Developed a course syllabus for introduction to marketing courses and made sure the outline met the college and department standards. Reviewed teaching methods and materials and made recommendations for improvements. • Planned lessons and assignments and also stayed informed about changes and innovations in the marketing field. • Assessed students’ progress by grading assignments, discussions, research, quizzes, and exams. • Worked with colleagues to develop and modify the curriculum for bachelor’s and master’s degrees involving a series of courses. • Advised students about which classes to take and how to achieve their goals. Show less

Platinum Account Manager

• Nov 2015 - Apr 2017

Provided outstanding customer service to existing and potential accounts while ensuring sales targets and meeting objectives in a timely manner. • Identified, promoted, and explored new sales opportunities within these accounts to optimize client- base revenue. • Processed customers’ orders through data entry on CRM system to ensure all customers’ requests are logged accurately. An average of 300 orders per week from customers, distributors, and agents. • Reviewed and handled all day-to-day business cases like pending requests, declines, transaction verification, inactive cards, trip plans, and overdue accounts on the general dashboard as top priority. • Fulfilled all travel requests by providing quotation for accommodation, airplane tickets, tour guides services, and car rentals, and then reviewed and confirmed these reservations with clients. • Managed concierge service requests where clients’ inquiries are met in a timely manner, and these inquiries include restaurant reservations, luxury exhibits or sports tickets reservation, buying/selling precious pieces or gifts and delivering it anywhere in the world, arranging for any services for AMEX clients while maintaining high quality customer service. • Collected and processed various forms of payment from customers following American Express policies and procedures. • Worked closely with the Centurion unit to develop, consult, and maintain high standards for products and services as well as collaborating with all other department within AMEX to enhance brand awareness. • Spot Management Award on 31/05/2016 as ranked as a top Platinum Agent for 1st quarter of 2016 Show less