Bittoo Kumar
Network Administrator at Nipro Medical India- Claim this Profile
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English Professional working proficiency
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Hindi Native or bilingual proficiency
Topline Score
Bio
Credentials
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Managing Projects with Microsoft 365
LinkedInAug, 2023- Nov, 2024 -
Cloud Management with Microsoft Intune
LinkedInJul, 2023- Nov, 2024 -
Deploying Azure Active Directory
LinkedInJul, 2023- Nov, 2024 -
IT Security Foundations: Operating System Security
LinkedInJul, 2023- Nov, 2024 -
CCNA 200-301 Hindi Jan 2021
Network kingsApr, 2021- Nov, 2024
Experience
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Nipro Medical India
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India
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Medical Equipment Manufacturing
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100 - 200 Employee
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Network Administrator
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Aug 2023 - Present
I bring a versatile skill set and a track record of excellence in dynamic environments. My expertise spans desktop and network support, proficiently diagnosing and resolving hardware, software, and network issues for seamless operations. My capabilities include: Technical Troubleshooting and Resolution: I excel in swiftly diagnosing and resolving complex technical issues, minimizing downtime and ensuring uninterrupted business operations. Operating System Proficiency: Well-versed in Windows, macOS, and Linux, I provide tailored support across diverse platforms to address individual user needs. Network Management: With a solid grasp of network fundamentals, I successfully manage and maintain network infrastructure. Remote Support and Troubleshooting: Experienced in remote assistance using tools like LogMeIn and Teams, I efficiently resolve issues even from a distance. Software Installation and Configuration: I assist users in installing and configuring applications, ensuring compatibility and resolving software-related challenges. Hardware Maintenance and Upgrades: I diagnose and upgrade hardware, ensuring devices' optimal functionality, and proficiently manage peripherals. User Training and Support: Providing user training enhances technical knowledge and user empowerment, reducing support requests and improving satisfaction. Customer-Centric Communication: Strong communication skills allow me to translate technical language into user-friendly solutions, ensuring effective interactions. With a proven ability to provide exceptional support and proactive problem-solving, I am dedicated to ensuring seamless IT operations and enhancing user experiences Show less
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Avantive Solutions
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Desktop Support Engineer
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Sep 2022 - Jun 2023
Efficiently address and resolve technical issues for end-users, ensuring smooth operations and optimal user experiences. Provide expert support and troubleshooting for Office 365, OneDrive, SharePoint, and Teams, enhancing productivity and collaboration. Skillfully manage user profiles, assign licenses, and handle email deactivation, contributing to streamlined user administration. Collaborate with cross-functional teams to maintain 365 production environments, ensuring continuous IT services. Utilize remote support tools, including LogMeIn and Teams, for quick and effective issue resolution. Show less
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S2 Infotech International Ltd
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India
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Staffing and Recruiting
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300 - 400 Employee
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Desktop Support Engineer New Maharashtra Sadan Connaught Place
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Jul 2019 - Sep 2022
Resolved in-house employee issues from the USA and Mexico via email and calls, ensuring uninterrupted business operations. Implemented robust Active Directory policies as the primary Domain Controller, enhancing user authentication security and resource management. Managed IT asset inventory, ensuring accurate asset tracking and maintenance. Coordinated VVIP conferences and meetings, demonstrating excellent organizational and communication skills. Provided remote support to on-site engineers, ensuring smooth installations and user assistance. Show less
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Education
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2016 - 2019
Kalinga University, Raipur
Bachelor's degree, Computer Programming, Specific Applications
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