Ibad Khot

Front Office at Accor India
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Native or bilingual proficiency
  • Hindi -

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5.0

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Mizan UDDIN

Ibad, one of the best members of our team during our time working together at ibis Navi Mumbai. Ibad was a dedicated Duty Manager, who consistently went above and beyond to ensure that our guests had a memorable stay. He is a natural leader, with a keen eye for detail and an exceptional ability to manage complex operations with ease. Ibad's positive attitude and exceptional people skills made him a valuable asset to our team. He is an excellent communicator who excels at building strong relationships with guests and colleagues. His ability to remain calm and composed under pressure is admirable, and I have seen him handle challenging situations with grace and ease. Overall, I would highly recommend Ibad to any organization looking for a results-driven, people-oriented professional. His strong work ethic, leadership skills, and ability to work collaboratively with a team make him an asset to any organization.

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Experience

    • Front Office

    • France
    • Hospitality
    • 700 & Above Employee
    • Duty Manager
      • Dec 2017 - Jan 2023

    • Duty Manager
      • Apr 2016 - Dec 2017

      Take Check-Ins & Check-Outs.Night Auditing.Preparing Duty Managers Log for Incidents.Handling & Resolving Guest Queries.Departure Control for Due Out Rooms for the day.Take Daily Briefings with the team.Keeping a Track on VIP Arrivals of the day and share it accordingly with the Team.Inspecting VIP Rooms.Maintaining 15 Minutes Guest Satisfaction Records.Making sure the operations of the hotel runs smoothly.Preparing Training Plans for Associates.Preparing Shift Rosters for Associates and Duty Managers. Show less

    • Team Leader Front Office
      • Nov 2014 - Apr 2016

      Take Check-Ins & Check-Outs.Handled Shift as Shift In-Charge.Night Auditing.Handling & Resolving Guest Queries.Departure Control for Due Out Rooms for the day.Maintaining 15 Minutes Guest Satisfaction Records.Take Daily Briefings with the team.Keeping a Track on VIP Arrivals of the day and share it accordingly with the Team.Inspecting VIP Rooms.Preparing Training Plans for Associates.

    • Front Office Associate
      • Mar 2013 - Oct 2014

      Take Check-Ins & Check-Outs.Assist Duty Manager to handle shift smoothly.Cashier Audit for daily transactions.Prepare C-Forms for Foreign Nationals.Maintaining 15 Minutes Guest Satisfaction Records.Handle Guest Queries.Update Guest Registration Card.Handle Travel Desk Requests and arranging it accordingly.

    • India
    • Hospitality
    • 700 & Above Employee
    • Industrial Trainee
      • Oct 2011 - Jan 2012

Education

  • St Josephs College Arts Science

Community

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