Experience

United Way of the CSRA

• United States
• Non-profit Organizations
• 1 - 100 Employee

• VITA Site Coordinator

  • Aug 2023 - Present

  The VITA Site Coordinator provides coordination, organization, and supervision for all aspects of the VITA program, to include IRS compliance, public relations, mobile site implementation, volunteer recruitment, and all training. The VITA program serves low- and middle-income families, providing free tax preparation and filing in the CSRA. The VITA Site Coordinator provides coordination, organization, and supervision for all aspects of the VITA program, to include IRS compliance, public relations, mobile site implementation, volunteer recruitment, and all training. The VITA program serves low- and middle-income families, providing free tax preparation and filing in the CSRA.



United Way

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Data Entry Specialist

  • May 2022 - Present

  As part of the CARES Act, we work to provide Emergency Rental Assistance to Richmond County families affected by Covid-19. I gather documentation as specified by our contract with the City of Augusta and make sure applications are complete and ready for payment and processing. As part of the CARES Act, we work to provide Emergency Rental Assistance to Richmond County families affected by Covid-19. I gather documentation as specified by our contract with the City of Augusta and make sure applications are complete and ready for payment and processing.



AmeriCorps VISTA

• United States
• Government Administration
• 700 & Above Employee

• Americorps Vista

  • May 2021 - Jul 2022

  Creating sustainable solutions to end poverty in America with a holistic approach to secondary education and beyond Creating sustainable solutions to end poverty in America with a holistic approach to secondary education and beyond



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Grocery Clerk

  • Nov 2017 - Sep 2020

  Inventory management, sales representative Inventory management, sales representative



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Grocery Clerk

  • Aug 2015 - Nov 2015

  Store and display maintenance, customer service, stocking Store and display maintenance, customer service, stocking



Kroger

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Feb 2014 - Nov 2014

  Maintain establishment organization and displays in order to assist customer support, create friendly and welcoming work space for the sake of customers and fellow employees, assist coworkers and patrons as needed Maintain establishment organization and displays in order to assist customer support, create friendly and welcoming work space for the sake of customers and fellow employees, assist coworkers and patrons as needed



Copytalk Mobile Transcription Services

• United States
• Financial Services
• 1 - 100 Employee

• Scribe

  • May 2013 - Jul 2013

  Transcribe audio recordings to ensure accurate customer records, create healthy business relationships with customers and the company, maintain efficient and professional work and team environment Transcribe audio recordings to ensure accurate customer records, create healthy business relationships with customers and the company, maintain efficient and professional work and team environment



Follett Higher Education

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • 2007 - 2008

  Assess customers' needs and resolve any issues to their satisfaction. Work as a team to accomplish higher goals. Gain experience to further assist in problem-solving and team-building. Assess customers' needs and resolve any issues to their satisfaction. Work as a team to accomplish higher goals. Gain experience to further assist in problem-solving and team-building.