Ian Ruffell

Chief Operations Manager at Ashby Computer Services LLP
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Contact Information
us****@****om
(386) 825-5501
Location
Northampton, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • BSc (Hons) 1st Class
    University of Northampton
  • MCITP: Enterprise Desktop Administrator on Windows 7
    Microsoft
  • Microsoft Certified Professional
    Microsoft
  • Microsoft Certified Technology Specialist
    Microsoft

Experience

  • Ashby Computer Services LLP
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chief Operations Manager
      • 2007 - Present

      Specialties: • Windows XP, Vista, 7 & 8 support & deployment with using multiple deployment methods including Windows Deployment Services (WDS)• Administering Server 2003, 2008, 2008 R2, 2012, 2012 R2• Supporting workstations, laptops, servers, thin clients, blackberries, tablets• Managing wired & wireless TCP/IP networks inc. DHCP & DNS• Active Directory & Exchange 2003, 2007, 2010 & 2013• Supporting mobile devices including netbooks, iPhones & Blackberry• Microsoft Office Suite 2003, 2007, 2010 & 2013• Virtualisation with Hyper-V, VM ware & Virtual Box• Configuration of firewalls, Sophos antivirus, ESET NOD & spam filtering appliances

  • Phoenix IT Group (now part of Daisy Group)
    • United Kingdom
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Senior Technical Assistant
      • 2004 - 2007

      • 3rd line Desktop/Server support role providing remote desktop and phone based support to UK and European clients, occasional onsite support to client contracts• Windows Server 2003 based administration and maintenance including monitoring configuration and backup maintenance• Citrix Presentation / Metaframe XP remote support including administration/monitoring

  • Barclaycard
    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Service Desk Engineer
      • 2001 - 2004

      General 1st line IT support to the entire Barclaycard infrastructure

Education

  • University Of Northampton
    1st BSC (hons), Computing : Computers Systems
    1999 - 2001
  • Kingsthorpe Upper School
    1994 - 1999

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