Ian Ramsianto

Business Development Manager at Langit Kreasi Solusindo
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Contact Information
us****@****om
(386) 825-5501
Location
West Java, Indonesia, ID

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Bio

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Credentials

  • Salesforce Maps Accreditation
    Salesforce
    Jun, 2020
    - Sep, 2024
  • Dell Marketing Credential 2019
    Dell EMC
    Nov, 2019
    - Sep, 2024
  • Salesforce Accredited Sales Professional
    Salesforce
    Mar, 2018
    - Sep, 2024
  • Alcatel Certified PreSales - Voip Designer R8.x
    Alcatel-Lucent Enterprise
    Dec, 2009
    - Sep, 2024
  • Alcatel-Lucent Certified System Expert - VitalQIP Installation and Maintenance
    Alcatel-Lucent Enterprise
    Oct, 2009
    - Sep, 2024
  • Alcatel Certified System Expert - Contact Center Premium R7.x
    Alcatel-Lucent Enterprise
    Apr, 2007
    - Sep, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Dec, 2019
    - Sep, 2024

Experience

  • Langit Kreasi Solusindo
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • 2017 - Present

      Managing the consulting team and sales in Langit Kreasi Solusindo, responsible for Company growth in sales and technical expertise.

    • Business Consultant
      • 2016 - Dec 2021

      Help companies to implement or enhance a popular customer relationship management - Salesforce. What I do in my consultation things:- Design and develop custom solutions on the force.com platform including significant work in Apex, VisualForce, application integration and data migration- Design and implement business technology solutions focused on cloud-based business applications, specifically, Salesforce.com- Involved in developing business requirements, specifications, process flows, application design, application configuration, testing and deployment- Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution Show less

  • InfoConnect Sdn Bhd
    • Solution Consultant
      • 2014 - 2016

      Working close with sales team to build new market in Indonesia, responsible to deliver company solution and expertise in Information and Content management. Working close with sales team to build new market in Indonesia, responsible to deliver company solution and expertise in Information and Content management.

  • PT Prima Sarana Solusi
    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head PreSales / Technical Consultant
      • Jun 2012 - Jun 2014

      Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc. Represent multiple subjects and products and understand and capture business and technical requirements. Coordinate requirements for proofs of concept with Sales and Technical Team. Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc. Represent multiple subjects and products and understand and capture business and technical requirements. Coordinate requirements for proofs of concept with Sales and Technical Team.

  • Komunika (Bakrie Telecom)
    • Contact Center, IT Project and Outsourcing Manager
      • Jun 2011 - Jun 2012

      Managing a team of call center representatives directly and directing their activities for the achievement of call center targets and goals. Managing a team of call center representatives directly and directing their activities for the achievement of call center targets and goals.

  • PT Mustika Memadata
    • 1 - 100 Employee
    • PreSales / Technical Consultant
      • Jul 2008 - Jun 2011

      Develop and manage the Pre-Sales Team. Work with Technical Management and Marketing to help define/refine sales messages and ensure sales packages are developed and messages communicated to sales team. Develop and manage the Pre-Sales Team. Work with Technical Management and Marketing to help define/refine sales messages and ensure sales packages are developed and messages communicated to sales team.

  • PT Farmindo Adijaya Persada
    • Customer Service / Call Center Ast Manager
      • Jun 2007 - Jul 2008

      Overall responsibility for call center operations, manage team of call centre. Overall responsibility for call center operations, manage team of call centre.

    • Call Center System/Software Engineer
      • Mar 2006 - Jun 2007

      Analyze a business contact center requirements, design and implement a contact center infrastructure and application to provide business solution. Design, implement and maintenance contact center system and customer service flow. Analyze a business contact center requirements, design and implement a contact center infrastructure and application to provide business solution. Design, implement and maintenance contact center system and customer service flow.

Education

  • Institut Teknologi Sepuluh Nopember (ITS)
    Physics
  • Institut Teknologi Bandung
    geophysics

Community

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