Experience

Therapy Brands

• United States
• Software Development
• 200 - 300 Employee

• Lead Instructional Designer

  • Dec 2022 - Present

  Responsible for leading the instructional design team and creating training curriculum for product onboarding and workflows. This role partners with Success, Implementation, Support, Product, and Education team members (among other functions) to present high-quality experiences in each phase of the customer journey – onboard, adopt, maintain, optimize, and retain & grow. The goal is to focus on the learning process for the customers and staff – including cadence, learning channels, and content… Show more Responsible for leading the instructional design team and creating training curriculum for product onboarding and workflows. This role partners with Success, Implementation, Support, Product, and Education team members (among other functions) to present high-quality experiences in each phase of the customer journey – onboard, adopt, maintain, optimize, and retain & grow. The goal is to focus on the learning process for the customers and staff – including cadence, learning channels, and content – to improve customer NPS, reduce customer churn, improve employee ramp-to-competency, and reduce employee turnover.

• Instructional Designer

  • Sep 2022 - Dec 2022

  Aztec, New Mexico, United States

• Customer Education Specialist

  • Jul 2021 - Oct 2022



Aguilar-Gordon Consulting

• Education Consultant

  • Jul 2020 - Jul 2021

  We come to you with a heart of service, a strong professional background in teaching and learning, and a commitment to ensuring that quality mental health and wellness services are available to everyone. We offer assistance to mental health and wellness professionals in converting their expertise into learning experiences with a broad range of access points.



Amazon

• Warehouse Associate

  • Mar 2020 - Jul 2020

  Thornton, Colorado, United States



AutoZone

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Parts Sales Manager

  • Nov 2018 - Jan 2020

  Loveland, CO



Denver Public Schools

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Program Manager - Training & Employee Development

  • Sep 2017 - Sep 2018

  Denver, CO



Echo360

• United States
• E-Learning Providers
• 1 - 100 Employee

• Senior Consultant

  • Sep 2015 - Dec 2016



Blackboard

• United States
• Higher Education
• 700 & Above Employee

• Specialist

  • Feb 2011 - Sep 2015

  Ian provides strategic consulting and implementation services for the Blackboard Learn for Outcomes Assessment application. In this role his focus has been on both strategic institutional assessment planning and the implementation of assessment projects at the institutional, college, department and program levels. He has delivered numerous engagements with clients in the U.S., Canada, Asia and the Middle East. Accreditation project development and consulting services has included work involving… Show more Ian provides strategic consulting and implementation services for the Blackboard Learn for Outcomes Assessment application. In this role his focus has been on both strategic institutional assessment planning and the implementation of assessment projects at the institutional, college, department and program levels. He has delivered numerous engagements with clients in the U.S., Canada, Asia and the Middle East. Accreditation project development and consulting services has included work involving Middle States, SACS, WASC, NEASC, CAEP (NCATE/TEAC), AACSB, ACSBP, and the Saudi Arabia National Commission for Academic Accreditation and Assessment accreditation requirements. http://www.blackboard.com/ Show less



Colorado State University

• United States
• Higher Education
• 700 & Above Employee

• Educational Technology Coordinator & Instructor

  • Jul 2009 - Jan 2011

  Teaching: Educational Technology & Assessment School of Teacher Education and Prinicpal Preparation (STEPP) Action Research School of Teacher Education and Prinicpal Preparation (STEPP) Wikis, Blogs, Twitter, HUH? Osher Institute for Lifelong Learning at CSU RamCT Coordinator: RamCT is the CSU version of the BlackBoard learning management system. I provide instructional design, training and tutoring support to faculty and students in the School of Teacher… Show more Teaching: Educational Technology & Assessment School of Teacher Education and Prinicpal Preparation (STEPP) Action Research School of Teacher Education and Prinicpal Preparation (STEPP) Wikis, Blogs, Twitter, HUH? Osher Institute for Lifelong Learning at CSU RamCT Coordinator: RamCT is the CSU version of the BlackBoard learning management system. I provide instructional design, training and tutoring support to faculty and students in the School of Teacher Education and Principal Preparation (STEPP). I also provide troubleshooting and work with the CSU RamCT Coordinator campus wide. Educational Technology: I provide end-user application support, educational technology and pedagogical consultation and classroom technology support to faculty, staff and students in the School of Teacher Education and Principal Preparation (STEPP). Presentations: Gordon, C.I. (2010, December). Thinking outside the box: Innovative uses for RamCT (Blackboard CE 8.0). Presented at the Colorado State University RamCT Coordinators Roundtable. Gordon, C.I. & Stevenson, C. (2010, October). Democratic ideals vs new teacher realities: Preparing for democratic classrooms in inner-city schools. Presented at the National Network for Educational Renewal 2010 Annual Conference, Normal, IL. Gordon, C.I. (2010, October). The amazing digital future. Presented at the Information Science and Technology (ISTeC) High School Day, in cooperation with the Colorado Math, Engineering, and Science Achievement Program (MESA), Colorado State University. Gordon, C.I. (2010, January). IT+IT=ET: A conceptual framework for educational technology. Presented at the Colorado State University Professional Development Institute for Faculty. Gordon, C.I. (2009, October). The amazing digital future. Presented at the Information Science and Technology (ISTeC) High School Day, in cooperation with the Colorado Math, Engineering, and Science Achievement Program (MESA), Colorado State University.

• Graduate Assistant

  • Jan 2007 - Jul 2009

  Instructor: Educational Technology and Assessment: 2008-2009 Graduate Assistant: • Work collaboratively with instructors (including faculty, professional staff, and graduate teaching assistants) to design face-to-face, hybrid, and online courses; to develop print and digital course materials; to ensure the timely development of instructional materials; and to design assessment procedures and instruments. • Consult with individuals and small groups concerning curriculum design… Show more Instructor: Educational Technology and Assessment: 2008-2009 Graduate Assistant: • Work collaboratively with instructors (including faculty, professional staff, and graduate teaching assistants) to design face-to-face, hybrid, and online courses; to develop print and digital course materials; to ensure the timely development of instructional materials; and to design assessment procedures and instruments. • Consult with individuals and small groups concerning curriculum design, materials development, and course assessment. • Provide follow-up assistance and support to instructors as they incorporate new curricula and materials into their courses. • Design and conduct workshops to support the professional development of instructors and staff. • Develop print and digital materials that publicize the activities and services of the SOE. • Assist with the development and maintenance of the SOE and faculty web sites as needed • Assist with the development of grant proposals and research projects as needed • Other duties and committee work as assigned



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Solutions Architect - Learning Management Systems

  • Sep 2000 - Mar 2002

  Mississauga, Ontario, Canada



PBSC Computer Training

• Education Manager

  • Apr 1997 - Sep 2000

  Education Manager - August 1999 - September 2000 Instructional Designer - October 1997 - August 1999 Instructor - April 1997 - October 1997



Addiction Research Foundation

• Program Assistant

  • Aug 1995 - Jul 1996

  Toronto, Ontario, Canada Development of alcohol and other drug awareness program for Toronto's immigrant community through ESL course modules.



Protestant School Board of Greater Montreal

• History and Geography Teacher

  • Oct 1991 - Jun 1995

  Montreal, Quebec, Canada History and Geography teacher at Cite de Prairie High School - a detention centre for young offenders.