Experience

Hyve Mobile

• South Africa
• Technology, Information and Internet
• 1 - 100 Employee

• Key Accounts Director

  • Feb 2023 - Present



The Engage Cloud

• South Africa
• Telecommunications
• 1 - 100 Employee

• Chief Executive Officer

  • Apr 2021 - Dec 2022



in2tel

• Ireland
• Telecommunications
• 1 - 100 Employee

• Project Manager

  • Feb 2019 - Dec 2019



PrepayPower

• Ireland
• Utilities
• 200 - 300 Employee

• Project Operations Manager

  • Sep 2018 - Jan 2019



Connect Mobile

• South Africa
• Telecommunications
• 1 - 100 Employee

• Operations

  • Jun 2015 - May 2017

  • Strategic sales to high volume, large scale customers • Strategic re-direction of firms focus to long term development rather than consecutive short term projects • Completed extensive audit in relation to fraud case, which included discovery, and ultimately settlement negotiations • Working with indebted clients to ensure full repayment of monies owed to avoid writing debts off where previously bad debts recorded were quite high (relationship management) • Line management of over 25 staff members, including hiring, setting KPIs, establishing workload priorities and conducting end of year reviews. • Increased traffic through Connect platforms • Implementing a new process for how development team worked on projects, allowing them to focus on integrating current technological solutions to one system in order to work more efficiently moving forward Show less



Oxygen8 Group

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Country Manager, South Africa

  • Jun 2011 - Jun 2015

  • Managing a local staff consisting of 25+ employees across:Call centre, technical, developers, finance and sales. Execute full yearly reviews, salary reviews and in some cases redundancies.• Reporting to the group board on monthly/quarterly financial packs.• Planning the technical roadmap for the local entity within the confines of global group resources.• Identify local resources which can be used to advance the group technical plan within a cost-effective year plan• Direct client management, statistical planning for the future of billing services.• Oversaw the deployment of a new platform locally, binding all 4 mobile network operators and overseeing the process of replacing a system processing in excess of 40 million transactions a month. Show less

• Operations Manager, North America

  • Jan 2011 - Jun 2011

  • Setting up a new office based in Los Angeles, my main goal was to assist the newly appointed Country Manager, ensuring integration with the global Corporate Strategic Plan.• Introducing the group’s existing international clients to the US and Canadian market.• Managing US Mobile Network Operator and aggregator relations.

• International Business Development Manager

  • Jul 2010 - Dec 2010

  • Continue to manage the relationship of key clients globally.• Cross sell key clients globally.• Educate myself with key trends in the wider market and global regulations.

• Management Consultant

  • Apr 2010 - Jul 2010

  • Helping the new Country manager settle into position by offering support and guidance.• Bring new international clients on board and assist with reporting and billing set up.

• Operations Manager/Country Manager South Africa

  • May 2008 - Apr 2010

  Operations Manager, Opera Interactive South Africa.• Managing the business with over 20 staff members.• Reporting directly to the Group CEO• Managing client relationships• Managing supplier/regulatory/Network relationships• Increased yearly turn over by 1000% over two years



WASPA

• South Africa

• Member of the Board

  • Feb 2014 - Feb 2015

  WASPA (Wireless Application Service Providers Association) is a trade association and self regulatory body for the South African mobile value added services market. The board, known as Mancom, is elected by it's members and has the remit of managing the association in addition to monitoring regulatory developments within it's market place as well as abroad, lobbying policy-makers, regulators and network operators as well as providing advice to its members on market conditions and regulatory matters. Show less



TV3 Television Ireland

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Interactive Media Manager

  • Apr 2006 - Apr 2008

  Interactive Media Manager, TV3 Networks, Ireland • Responsible for all on air Premium Rate activity • Keep all promotions within regulatory standards • Manage relationship between TV3 and Fremantle Media (XFactor) and Granada TV (I'm a celebrity, get me out of here) amongst others • Worked heavily on the projections and preparation work for the creation of www.tv3.ie Interactive Media Manager, TV3 Networks, Ireland • Responsible for all on air Premium Rate activity • Keep all promotions within regulatory standards • Manage relationship between TV3 and Fremantle Media (XFactor) and Granada TV (I'm a celebrity, get me out of here) amongst others • Worked heavily on the projections and preparation work for the creation of www.tv3.ie



Oxygen8 Group

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Account Manager

  • Sep 2004 - Apr 2006

  Responsible for setting up services and directly managing relations with clients such as TV3, The Star newspaper and Today FM. Responsible for setting up services and directly managing relations with clients such as TV3, The Star newspaper and Today FM.