Recruiting and Process Specialist

• Jul 2022 - Present

•Recruited direct hire employees for clients, successfully matching qualified candidates with job requirements. •Maintained comprehensive onboarding documentation, ensuring seamless integration of new hires into the company. •Cultivated strong relationships between clients, candidates, and our organization, fostering trust and effective collaboration. •Employed highly effective communication skills to deliver exceptional client experiences and exceed expectations. •Identified gaps… Show more •Recruited direct hire employees for clients, successfully matching qualified candidates with job requirements. •Maintained comprehensive onboarding documentation, ensuring seamless integration of new hires into the company. •Cultivated strong relationships between clients, candidates, and our organization, fostering trust and effective collaboration. •Employed highly effective communication skills to deliver exceptional client experiences and exceed expectations. •Identified gaps in existing processes and developed innovative solutions to improve efficiency and effectiveness. •Utilized CRM software to find solutions and implemented training programs to enhance recruiter efficiency. •Assisted in IT function, contributing to strategic planning, budgeting, technology configuration, and maintenance. •Provided daily IT support to staff, troubleshooting, and resolving issues with internal systems. •Developed and executed technology strategy for the organization, aligning it with overall business objectives. Show less •Recruited direct hire employees for clients, successfully matching qualified candidates with job requirements. •Maintained comprehensive onboarding documentation, ensuring seamless integration of new hires into the company. •Cultivated strong relationships between clients, candidates, and our organization, fostering trust and effective collaboration. •Employed highly effective communication skills to deliver exceptional client experiences and exceed expectations. •Identified gaps… Show more •Recruited direct hire employees for clients, successfully matching qualified candidates with job requirements. •Maintained comprehensive onboarding documentation, ensuring seamless integration of new hires into the company. •Cultivated strong relationships between clients, candidates, and our organization, fostering trust and effective collaboration. •Employed highly effective communication skills to deliver exceptional client experiences and exceed expectations. •Identified gaps in existing processes and developed innovative solutions to improve efficiency and effectiveness. •Utilized CRM software to find solutions and implemented training programs to enhance recruiter efficiency. •Assisted in IT function, contributing to strategic planning, budgeting, technology configuration, and maintenance. •Provided daily IT support to staff, troubleshooting, and resolving issues with internal systems. •Developed and executed technology strategy for the organization, aligning it with overall business objectives. Show less

Owner

• Feb 2022 - Present

Low Voltage Technician

• Sep 2021 - Jul 2022

•Installed and maintained networking, cable, and telephone equipment, ensuring reliable connectivity and efficient communication systems. •Delivered extraordinary customer service by promptly addressing customer inquiries, resolving issues, and ensuring client satisfaction. •Demonstrated exceptional proficiency, accuracy, and speed while working alone, effectively completing tasks within set deadlines. •Operated with integrity, adhering to ethical standards, and maintaining… Show more •Installed and maintained networking, cable, and telephone equipment, ensuring reliable connectivity and efficient communication systems. •Delivered extraordinary customer service by promptly addressing customer inquiries, resolving issues, and ensuring client satisfaction. •Demonstrated exceptional proficiency, accuracy, and speed while working alone, effectively completing tasks within set deadlines. •Operated with integrity, adhering to ethical standards, and maintaining confidentiality of sensitive information. •Troubleshot and resolved problems within the broadband network, employing analytical skills to identify and rectify issues promptly. •Conducted comprehensive testing and diagnostics to assess network performance and optimize functionality. •Collaborated with team members to share knowledge, insights, and best practices, contributing to overall team success. •Ensured compliance with safety protocols and regulations, prioritizing the well-being of self and colleagues while on job sites. •Adapted to changing technologies and industry advancements, participating in professional development activities to stay abreast of emerging trends. Show less •Installed and maintained networking, cable, and telephone equipment, ensuring reliable connectivity and efficient communication systems. •Delivered extraordinary customer service by promptly addressing customer inquiries, resolving issues, and ensuring client satisfaction. •Demonstrated exceptional proficiency, accuracy, and speed while working alone, effectively completing tasks within set deadlines. •Operated with integrity, adhering to ethical standards, and maintaining… Show more •Installed and maintained networking, cable, and telephone equipment, ensuring reliable connectivity and efficient communication systems. •Delivered extraordinary customer service by promptly addressing customer inquiries, resolving issues, and ensuring client satisfaction. •Demonstrated exceptional proficiency, accuracy, and speed while working alone, effectively completing tasks within set deadlines. •Operated with integrity, adhering to ethical standards, and maintaining confidentiality of sensitive information. •Troubleshot and resolved problems within the broadband network, employing analytical skills to identify and rectify issues promptly. •Conducted comprehensive testing and diagnostics to assess network performance and optimize functionality. •Collaborated with team members to share knowledge, insights, and best practices, contributing to overall team success. •Ensured compliance with safety protocols and regulations, prioritizing the well-being of self and colleagues while on job sites. •Adapted to changing technologies and industry advancements, participating in professional development activities to stay abreast of emerging trends. Show less

Equipment Maintenance Technician

• Sep 2020 - Sep 2021

•Proficiently troubleshoot problems with HVAC and refrigeration systems, quickly identifying root causes and implementing effective solutions. •Successfully fixed equipment issues while minimizing costs, utilizing cost-effective repair techniques, and optimizing resource utilization. •Installed equipment as needed, ensuring accurate placement, proper functioning, and adherence to manufacturer specifications. •Demonstrated self-motivation and maintained high productivity levels while… Show more •Proficiently troubleshoot problems with HVAC and refrigeration systems, quickly identifying root causes and implementing effective solutions. •Successfully fixed equipment issues while minimizing costs, utilizing cost-effective repair techniques, and optimizing resource utilization. •Installed equipment as needed, ensuring accurate placement, proper functioning, and adherence to manufacturer specifications. •Demonstrated self-motivation and maintained high productivity levels while working independently, meeting deadlines, and achieving targets without direct supervision. •Employed a hands-on approach to problem-solving, utilizing technical skills and knowledge to resolve complex issues efficiently. •Maintained constant communication between stores and management, providing timely updates on equipment status, repair progress, and potential challenges. •Effectively managed inventory to minimize losses and ensure the availability of required parts and supplies for efficient equipment repairs. •Ensured proper electrical, technology, and gas equipment functioning, performing regular inspections, maintenance, and repairs to uphold safety standards. •Attained 608 Universal Certification, demonstrating expertise in handling refrigerants and complying with environmental regulations.

Kitchen Manager

• Sep 2014 - Sep 2020

•Successfully led the interviewing, hiring, and training process for new employees, ensuring the selection of qualified candidates and facilitating their smooth integration into the team. •Managed a diverse staff of 20-30 employees, fostering a positive work environment, promoting teamwork, and optimizing productivity. •Ensured the cleanliness, food safety, and accuracy of the kitchen and its employees, maintaining compliance with health and safety regulations and upholding high food… Show more •Successfully led the interviewing, hiring, and training process for new employees, ensuring the selection of qualified candidates and facilitating their smooth integration into the team. •Managed a diverse staff of 20-30 employees, fostering a positive work environment, promoting teamwork, and optimizing productivity. •Ensured the cleanliness, food safety, and accuracy of the kitchen and its employees, maintaining compliance with health and safety regulations and upholding high food preparation and service standards. •Demonstrated strong inventory management skills, effectively tracking, and controlling inventory levels, optimizing stock rotation, and minimizing waste. •Prepared and presented accurate financial reports, analyzing key performance indicators, and implementing cost-control measures to enhance profitability. •Developed and executed employee schedules, balancing workload demands, labor costs, and business needs to maximize operational efficiency. •Generated new initiatives to drive sales growth, utilizing market research, customer feedback, and industry trends to identify menu enhancements, promotions, and customer engagement opportunities. •Contributed to special projects within the business, collaborating with cross-functional teams to develop innovative training programs that improved employee skills, productivity, and customer satisfaction. •Coordinated staff events and planned meetings, fostering team building, enhancing morale, and promoting open communication within the organization.

General Manager

• Oct 2009 - Sep 2014

•Successfully conducted interviews, hired, and trained new employees, ensuring the selection of qualified individuals, and fostering a skilled and efficient team. •Managed a team of 25-30 employees, optimizing staffing levels, assigning tasks, and promoting a positive work environment that encouraged teamwork and productivity. •Demonstrated strong inventory management skills by maintaining stock levels, implementing first-in-first-out practices, and minimizing waste to optimize cost… Show more •Successfully conducted interviews, hired, and trained new employees, ensuring the selection of qualified individuals, and fostering a skilled and efficient team. •Managed a team of 25-30 employees, optimizing staffing levels, assigning tasks, and promoting a positive work environment that encouraged teamwork and productivity. •Demonstrated strong inventory management skills by maintaining stock levels, implementing first-in-first-out practices, and minimizing waste to optimize cost efficiency. •Assumed responsibility for all financial, customer service, and food safety aspects of the facility, consistently ensuring compliance with company standards and regulations. •Achieved remarkable sales growth from -9.6% to +3.16% within a year at the Reynolda Rd location, implementing strategic initiatives, optimizing operational efficiency, and enhancing customer satisfaction. •Ensured completion of operations and food safety inspections, maintaining high standards of cleanliness, hygiene, and compliance with health and safety regulations. •Developed and implemented effective procedures and training programs to enhance operational efficiency, streamline processes, and improve customer service. •Monitored financial performance, analyzed key performance indicators, and implemented cost-control measures to improve profitability and drive revenue growth. •Fostered a customer-focused culture, consistently delivering exceptional service and resolving customer issues promptly to enhance satisfaction and loyalty. Show less •Successfully conducted interviews, hired, and trained new employees, ensuring the selection of qualified individuals, and fostering a skilled and efficient team. •Managed a team of 25-30 employees, optimizing staffing levels, assigning tasks, and promoting a positive work environment that encouraged teamwork and productivity. •Demonstrated strong inventory management skills by maintaining stock levels, implementing first-in-first-out practices, and minimizing waste to optimize cost… Show more •Successfully conducted interviews, hired, and trained new employees, ensuring the selection of qualified individuals, and fostering a skilled and efficient team. •Managed a team of 25-30 employees, optimizing staffing levels, assigning tasks, and promoting a positive work environment that encouraged teamwork and productivity. •Demonstrated strong inventory management skills by maintaining stock levels, implementing first-in-first-out practices, and minimizing waste to optimize cost efficiency. •Assumed responsibility for all financial, customer service, and food safety aspects of the facility, consistently ensuring compliance with company standards and regulations. •Achieved remarkable sales growth from -9.6% to +3.16% within a year at the Reynolda Rd location, implementing strategic initiatives, optimizing operational efficiency, and enhancing customer satisfaction. •Ensured completion of operations and food safety inspections, maintaining high standards of cleanliness, hygiene, and compliance with health and safety regulations. •Developed and implemented effective procedures and training programs to enhance operational efficiency, streamline processes, and improve customer service. •Monitored financial performance, analyzed key performance indicators, and implemented cost-control measures to improve profitability and drive revenue growth. •Fostered a customer-focused culture, consistently delivering exceptional service and resolving customer issues promptly to enhance satisfaction and loyalty. Show less

General Manager

• Aug 2004 - Oct 2009

•Successfully managed daily operations of a busy CiCi's Pizza location, ensuring smooth and efficient restaurant performance. •Implemented effective cost-control measures, resulting in reduced expenses and increased profitability. •Developed and executed comprehensive training programs for staff members, enhancing their product knowledge and customer service skills. •Led a team of 15-25 employees, fostering a positive work environment and encouraging teamwork, resulting in improved… Show more •Successfully managed daily operations of a busy CiCi's Pizza location, ensuring smooth and efficient restaurant performance. •Implemented effective cost-control measures, resulting in reduced expenses and increased profitability. •Developed and executed comprehensive training programs for staff members, enhancing their product knowledge and customer service skills. •Led a team of 15-25 employees, fostering a positive work environment and encouraging teamwork, resulting in improved employee morale and productivity. •Implemented marketing strategies and promotional campaigns to drive customer traffic and increase sales, resulting in a 25% increase in revenue. •Maintained high standards of food quality, cleanliness, and safety, ensuring compliance with health and safety regulations and customer satisfaction. •Managed inventory levels, ordering, and stocking to minimize waste while ensuring adequate supply to meet customer demand. •Implemented customer feedback mechanisms, addressing concerns promptly and effectively, resulting in improved customer satisfaction and loyalty. •Conducted regular performance evaluations, provided coaching and feedback to employees, and recognized top performers, resulting in improved staff retention and performance. •Collaborated with corporate management and participated in regional meetings and training sessions, contributing to the overall success and growth of the CiCi's Pizza brand. Show less •Successfully managed daily operations of a busy CiCi's Pizza location, ensuring smooth and efficient restaurant performance. •Implemented effective cost-control measures, resulting in reduced expenses and increased profitability. •Developed and executed comprehensive training programs for staff members, enhancing their product knowledge and customer service skills. •Led a team of 15-25 employees, fostering a positive work environment and encouraging teamwork, resulting in improved… Show more •Successfully managed daily operations of a busy CiCi's Pizza location, ensuring smooth and efficient restaurant performance. •Implemented effective cost-control measures, resulting in reduced expenses and increased profitability. •Developed and executed comprehensive training programs for staff members, enhancing their product knowledge and customer service skills. •Led a team of 15-25 employees, fostering a positive work environment and encouraging teamwork, resulting in improved employee morale and productivity. •Implemented marketing strategies and promotional campaigns to drive customer traffic and increase sales, resulting in a 25% increase in revenue. •Maintained high standards of food quality, cleanliness, and safety, ensuring compliance with health and safety regulations and customer satisfaction. •Managed inventory levels, ordering, and stocking to minimize waste while ensuring adequate supply to meet customer demand. •Implemented customer feedback mechanisms, addressing concerns promptly and effectively, resulting in improved customer satisfaction and loyalty. •Conducted regular performance evaluations, provided coaching and feedback to employees, and recognized top performers, resulting in improved staff retention and performance. •Collaborated with corporate management and participated in regional meetings and training sessions, contributing to the overall success and growth of the CiCi's Pizza brand. Show less