Experience

Dole plc

• Ireland
• Food and Beverage Manufacturing
• 400 - 500 Employee

• Business Development Manager

  • Jan 2017 - Present

  • Foster positive relations with vendors, negotiating contracts that are in the best interests of both parties in order to secure a prosperous and mutually beneficial relationship. • Attend trade shows on a regular basis to spread awareness of the brand, values, and services, generate new interest, and follow up on leads. • Motivate staff and implement innovative performance management techniques to drive KPIs and achieve high sales targets. Notable Accomplishments: • Responsible for the Devon area of a national foodservice company supplying produce to hotels, restaurants, schools, and other establishments, having achieved over 150 new business accounts to date which have generated over £400,000 of income. • Boost business growth through identifying and approaching new customers, whilst presenting products in the best possible light in order to increase customer spending. Show less



The Rank Group plc

• United Kingdom
• Gambling Facilities and Casinos
• 700 & Above Employee

• Area Sales & Customer Service Manager

  • Feb 2012 - Nov 2016

  • Designed and organised creative promotions and exciting events, enhancing brand image whilst generating interest. • Coached and motivated team members to ensure all objectives and goals were either met or surpassed. • Encouraged new members through extensive marketing campaigns and events including the use of local media, database referrals, social media, B2B, corporate offers, territorial residential marketing campaigns, and networking to enhance brand awareness. • Managed the company financials, planning and monitoring all budgets to ensure cost-effective operations at all times. Notable Accomplishments: • Achieved the highest new growth of all 96 clubs throughout England and Scotland in 2013-2014 due to the implementation of new membership plans. • Achieved and consistently smashed monthly and quarterly KPIs year on year. • Developed and implemented a marketing offer that achieved all KPIs and was later adopted across the estate. • Boosted membership by 16% in 2014-2015, generating the most new members for the company. • Awarded accolades for creating notable wow-factor based on data collected from online customer feedback surveys. Show less



Mojo Bar

• Torquay, United Kingdom

• General Manager

  • Aug 2008 - Dec 2011

  • Monitored staff performance, providing training and support when needed, and lead team meetings to identify and address deficits, ensuring all members were well-equipped to carry out their roles effectively. • Managed profitability, profit and loss, and marketing, ensuring sales targets were consistently met and that all budgets were strictly adhered to. • Organised live music and aired major sporting events, attracting new business from a wider network of locals, as well as fostering friendly relationships with new and existing customers. • Enforced strict adherence to all legal and health and safety frameworks, securing the safety and wellbeing of staff and customers. Notable Accomplishments: • Managed all aspects of a busy seafront café bar with food operations, function rooms, and nightclub facilities, facilitating an annual turnover in excess of £750,000. Show less



R&B's Bar

• Torquay, United Kingdom

• General Manager/Owner

  • Jun 2004 - May 2008

  • Managed all aspects of this fast-paced and well-renowned location, boosting revenue, implementing innovative marketing strategies, and ensuring the continual personal and professional development of all staff members. • Created a strong brand image and upheld bar values in accordance with relevant health and safety regulations. • Managed all aspects of this fast-paced and well-renowned location, boosting revenue, implementing innovative marketing strategies, and ensuring the continual personal and professional development of all staff members. • Created a strong brand image and upheld bar values in accordance with relevant health and safety regulations.



O'Connors Bar

• Torquay

• Generak Manager

  • Oct 2003 - Nov 2004

  • Managed all aspects of this premises with high footfall and a wide client base, leading the staff team to create exceptional and memorable customer experiences. • Managed all aspects of this premises with high footfall and a wide client base, leading the staff team to create exceptional and memorable customer experiences.



R&B's Bar

• Torquay

• General Manager

  • Jan 2002 - Sep 2003

  Notable Accomplishments: • Managed all aspects of this popular, fast-paced town centre location, increasing trade to a turnover in excess of £400,000. • Provided staff development, coaching, and motivation to improve service delivery and achieve ambitious Notable Accomplishments: • Managed all aspects of this popular, fast-paced town centre location, increasing trade to a turnover in excess of £400,000. • Provided staff development, coaching, and motivation to improve service delivery and achieve ambitious



Nationwide Access Ltd.

• Machinery Manufacturing
• 1 - 100 Employee

• Account Manager

  • Jan 2001 - Jan 2002

  • Managed an extensive portfolio of accounts and maintained a detailed knowledge of company products and services. • Took advantage of industry contacts to network and generate new interest and sales, negotiating sales as appropriate. • Established and developed a ‘territory’, nurturing solid, supportive relationships with existing clients. • Managed an extensive portfolio of accounts and maintained a detailed knowledge of company products and services. • Took advantage of industry contacts to network and generate new interest and sales, negotiating sales as appropriate. • Established and developed a ‘territory’, nurturing solid, supportive relationships with existing clients.



ALICO Insurance Ltd

• Devon

• Sales Consultant

  • Jan 2000 - Jan 2001

  • Actively listened to customer needs and requirements in order to offer bespoke and appropriate insurance programmes. • Identified sales leads, followed up on referrals, and generally promoted the company’s brand, services, and values, generating interest in the different insurance offerings available. Notable Accomplishments: • Consistently achieved and exceeded monthly sales targets, selling accident and life insurance policies. • Expanded company audience through reaching out to new clients, cold-calling, door-to-door canvassing, and networking. Show less



Nortel Networks

• Telecommunications
• 700 & Above Employee

• Production Worker

  • Jan 1997 - Jan 2000

  • Worked on a production line, demonstrating immense organisation, time management, and collaborative skills. • Worked on a production line, demonstrating immense organisation, time management, and collaborative skills.



Direct Carpets/The Carpet Factory

• Torquay

• Sales Consultant

  • Jan 1990 - Jan 1997

  FIELD: DESCRIPTION • Demonstrated precision and accuracy in measuring and estimating different kinds of property for all types of flooring. • Provided exemplary customer service to all clients, addressing queries, concerns, and complaints as well as offering detailed product knowledge, creating a memorable and pleasant customer experience. Notable Accomplishments: • Started out as a salesman and progressed through the company to become Assistant Manager of the Paignton office. Show less