Experience

RedSky Technologies, An Everbridge Company

• United States
• Telecommunications
• 1 - 100 Employee

• Director Of Support Services

  • May 2020 - Present

• Senior Project Manager

  • Jul 2019 - May 2020

  Managing and implementing RedSky solutions. Training and documentation as well as new product testing.

• Project Manager

  • Sep 2014 - Jul 2019

  Managing implementations and upgrades for E911 Manager, Anywhere, and other products along with training and customer relationships.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Global Support Product Manager

  • Nov 2013 - Apr 2014

  Interlock between the different teams associated within a given product to produce better supportability and efficiency. Interlock between the different teams associated within a given product to produce better supportability and efficiency.



HP Autonomy

• United Kingdom
• Software Development
• 700 & Above Employee

• Customer Relationship Manager

  • Aug 2011 - Nov 2013

  Customer Relationship Manager with a product within the Autonomy/HP portfolio as an interaction point between support and the critical account/case. Also working as a Sizing and Licensing specialist for different products. Customer Relationship Manager with a product within the Autonomy/HP portfolio as an interaction point between support and the critical account/case. Also working as a Sizing and Licensing specialist for different products.



SGS International Inc

• Consultant

  • May 2011 - Jun 2011

  Market research in China for Graphics Solutions companySpeed testing and ISP analysis Market research in China for Graphics Solutions companySpeed testing and ISP analysis



Arctic Ice Arena

• Front Office Assistant

  • Dec 2004 - May 2007

  Customer service and management of sales Training, promoting and security for arena Customer service and management of sales Training, promoting and security for arena