Ian Scholes
Head of Customer Success at Reveles, Inc.- Claim this Profile
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Topline Score
Bio
Hemant Patel
The important attribute Ian brings to all the client relationships I have had with him is his focus on first understanding the my needs. working along with me Ian uses his in depth knowledge to propose a solution that fits my needs. There is less of aggressively selling and more of a collbarative partnership culminating in an effective resolution. Beyond that, Ian is vested in continuing to check in, confirm satisfaction and ensure things are going as planned and is willing to be in impactfull advocate if any post sale changes need to be made.
Hemant Patel
The important attribute Ian brings to all the client relationships I have had with him is his focus on first understanding the my needs. working along with me Ian uses his in depth knowledge to propose a solution that fits my needs. There is less of aggressively selling and more of a collbarative partnership culminating in an effective resolution. Beyond that, Ian is vested in continuing to check in, confirm satisfaction and ensure things are going as planned and is willing to be in impactfull advocate if any post sale changes need to be made.
Hemant Patel
The important attribute Ian brings to all the client relationships I have had with him is his focus on first understanding the my needs. working along with me Ian uses his in depth knowledge to propose a solution that fits my needs. There is less of aggressively selling and more of a collbarative partnership culminating in an effective resolution. Beyond that, Ian is vested in continuing to check in, confirm satisfaction and ensure things are going as planned and is willing to be in impactfull advocate if any post sale changes need to be made.
Hemant Patel
The important attribute Ian brings to all the client relationships I have had with him is his focus on first understanding the my needs. working along with me Ian uses his in depth knowledge to propose a solution that fits my needs. There is less of aggressively selling and more of a collbarative partnership culminating in an effective resolution. Beyond that, Ian is vested in continuing to check in, confirm satisfaction and ensure things are going as planned and is willing to be in impactfull advocate if any post sale changes need to be made.
Credentials
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Faster Together, Enhancing the Recruitment of Minorities in Clinical Trials
Vanderbilt UniversityFeb, 2021- Nov, 2024 -
Drug Commercialization. Skaggs School of Pharmacy and Pharmaceutical Sciences
UC San DiegoJan, 2021- Nov, 2024 -
Drug Development. Skaggs School of Pharmacy and Pharmaceutical Sciences
UC San DiegoJan, 2021- Nov, 2024 -
Drug Discovery. Skaggs School of Pharmacy and Pharmaceutical Sciences
UC San DiegoDec, 2020- Nov, 2024 -
Improving Your Listening Skills
LinkedInApr, 2020- Nov, 2024 -
Selling into Industries: Healthcare
LinkedInApr, 2020- Nov, 2024 -
Leading without Formal Authority
LinkedInAug, 2019- Nov, 2024 -
Good Clinical Practice (GCP)
Association of Clinical Research ProfessionalsFeb, 2020- Nov, 2024
Experience
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Reveles
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United States
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Research Services
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1 - 100 Employee
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Head of Customer Success
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Jul 2021 - Present
Responsible for the growth of the business by identifying opportunities for mutual value creation, delivering dynamic services and solutions, and establishing long term strategic relationships with our customers and partners. Reveles is a purposeful, health equity focused Decentralized Clinical Trial Management company that aims to eliminate zip code from being a barrier to participating in clinical trials for all patients. For biopharma and research providers, Reveles closes the access… Show more Responsible for the growth of the business by identifying opportunities for mutual value creation, delivering dynamic services and solutions, and establishing long term strategic relationships with our customers and partners. Reveles is a purposeful, health equity focused Decentralized Clinical Trial Management company that aims to eliminate zip code from being a barrier to participating in clinical trials for all patients. For biopharma and research providers, Reveles closes the access gap and accelerates the clinical trial process by enabling patients to participate from the comfort of their homes. We leverage our in-house marketing agency for pre-patient engagement, pharmacy services, network of local healthcare providers, and a proprietary blockchain-based eClinical platform to optimize the patient's end-to-end experience with key features such as eConsent, telehealth, ePRO, and connected devices. Show less Responsible for the growth of the business by identifying opportunities for mutual value creation, delivering dynamic services and solutions, and establishing long term strategic relationships with our customers and partners. Reveles is a purposeful, health equity focused Decentralized Clinical Trial Management company that aims to eliminate zip code from being a barrier to participating in clinical trials for all patients. For biopharma and research providers, Reveles closes the access… Show more Responsible for the growth of the business by identifying opportunities for mutual value creation, delivering dynamic services and solutions, and establishing long term strategic relationships with our customers and partners. Reveles is a purposeful, health equity focused Decentralized Clinical Trial Management company that aims to eliminate zip code from being a barrier to participating in clinical trials for all patients. For biopharma and research providers, Reveles closes the access gap and accelerates the clinical trial process by enabling patients to participate from the comfort of their homes. We leverage our in-house marketing agency for pre-patient engagement, pharmacy services, network of local healthcare providers, and a proprietary blockchain-based eClinical platform to optimize the patient's end-to-end experience with key features such as eConsent, telehealth, ePRO, and connected devices. Show less
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Colpitts Clinical, a Direct Travel company
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United States
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Biotechnology Research
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1 - 100 Employee
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Senior Director
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Apr 2019 - Oct 2020
Responsible for the growth of the Clinical division. Managed global client relationships and negotiation of agreements, including the preparation and submission of RFPs, presentations, study designs and bid defense calls. Biotechnology and pharmaceutical companies choose Colpitts Clinical because of the proven track record contributing to successful clinical trials all over the world. The start-to-finish personal touch arranging everything from special care assistance for patients, to… Show more Responsible for the growth of the Clinical division. Managed global client relationships and negotiation of agreements, including the preparation and submission of RFPs, presentations, study designs and bid defense calls. Biotechnology and pharmaceutical companies choose Colpitts Clinical because of the proven track record contributing to successful clinical trials all over the world. The start-to-finish personal touch arranging everything from special care assistance for patients, to FDA-compliant reporting and billing are key to making the patient journey as smooth as possible, leaving our clients to concentrate on running the clinical trial.
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Director of European Operations
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May 2016 - Apr 2019
Member of Executive Leadership team responsible for the growth and profitability of the international business. Researched and implemented new directives for business growth and prosperity. Evaluated the efficiencies of business procedures according to organizational objectives and applied improvements. Ensured the company ran with legality and conformity to regional regulations. Worked with department heads and senior management to get the best performance from staff. Managed relationships… Show more Member of Executive Leadership team responsible for the growth and profitability of the international business. Researched and implemented new directives for business growth and prosperity. Evaluated the efficiencies of business procedures according to organizational objectives and applied improvements. Ensured the company ran with legality and conformity to regional regulations. Worked with department heads and senior management to get the best performance from staff. Managed relationships and agreements with external partners/vendors.
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Colpitts World Travel, a Direct Travel company
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United States
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Hospitality
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1 - 100 Employee
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Director of European Operations
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Feb 2011 - May 2016
Direct Travel (previously Colpitts World Travel), is a global, full-service travel management company providing customized solutions for corporate travel management, meeting & incentives and clinical trial travel & expense management. Direct Travel (previously Colpitts World Travel), is a global, full-service travel management company providing customized solutions for corporate travel management, meeting & incentives and clinical trial travel & expense management.
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Consultant
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Greater Boston Area, MA
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Freelance consultant for SMBs
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2006 - Feb 2011
Key Achievements: • Colpitts World Travel: Aligned company IT solutions to conform to financial regulatory requirements and data privacy laws. Improved data quality and workflow for customer reporting tools used by account management team. Initiated RFP and migration to outsource email to a full-service 3rd party data center. • Successfully project managed the construction of a multi-million dollar day spa investment in <18 months. • Strategic advisor for a London-based… Show more Key Achievements: • Colpitts World Travel: Aligned company IT solutions to conform to financial regulatory requirements and data privacy laws. Improved data quality and workflow for customer reporting tools used by account management team. Initiated RFP and migration to outsource email to a full-service 3rd party data center. • Successfully project managed the construction of a multi-million dollar day spa investment in <18 months. • Strategic advisor for a London-based restaurant start-up, including vendor and lease negotiations. Show less Key Achievements: • Colpitts World Travel: Aligned company IT solutions to conform to financial regulatory requirements and data privacy laws. Improved data quality and workflow for customer reporting tools used by account management team. Initiated RFP and migration to outsource email to a full-service 3rd party data center. • Successfully project managed the construction of a multi-million dollar day spa investment in <18 months. • Strategic advisor for a London-based… Show more Key Achievements: • Colpitts World Travel: Aligned company IT solutions to conform to financial regulatory requirements and data privacy laws. Improved data quality and workflow for customer reporting tools used by account management team. Initiated RFP and migration to outsource email to a full-service 3rd party data center. • Successfully project managed the construction of a multi-million dollar day spa investment in <18 months. • Strategic advisor for a London-based restaurant start-up, including vendor and lease negotiations. Show less
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4Projects by Viewpoint
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United Kingdom
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Computer Software
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1 - 100 Employee
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Senior Account Executive
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2000 - Nov 2005
Founding member. Conducted Board level strategy meetings within client organizations, driving deals and new client business of $2M+. Produced functional specifications for developers. Managed quarterly release cycle of application. Led vendor selection and 3rd party management for data centers and software partners. Reviewed technical requirements, negotiated pricing and contracts. Key Achievements: • Instrumental in securing and delivering 4Projects first $500K+ annual… Show more Founding member. Conducted Board level strategy meetings within client organizations, driving deals and new client business of $2M+. Produced functional specifications for developers. Managed quarterly release cycle of application. Led vendor selection and 3rd party management for data centers and software partners. Reviewed technical requirements, negotiated pricing and contracts. Key Achievements: • Instrumental in securing and delivering 4Projects first $500K+ annual professional service contract. • Managed a team of 6 Account Managers with a total annual project value of $12B+. • Defined client strategies via series of focused and continuous workshops and project managed the global implementation of the application for key accounts of $10K+ monthly. • Represented the organization at professional and technical forums and global industry seminars, including; IAI (BuildingSmart) / NCCTP. Show less Founding member. Conducted Board level strategy meetings within client organizations, driving deals and new client business of $2M+. Produced functional specifications for developers. Managed quarterly release cycle of application. Led vendor selection and 3rd party management for data centers and software partners. Reviewed technical requirements, negotiated pricing and contracts. Key Achievements: • Instrumental in securing and delivering 4Projects first $500K+ annual… Show more Founding member. Conducted Board level strategy meetings within client organizations, driving deals and new client business of $2M+. Produced functional specifications for developers. Managed quarterly release cycle of application. Led vendor selection and 3rd party management for data centers and software partners. Reviewed technical requirements, negotiated pricing and contracts. Key Achievements: • Instrumental in securing and delivering 4Projects first $500K+ annual professional service contract. • Managed a team of 6 Account Managers with a total annual project value of $12B+. • Defined client strategies via series of focused and continuous workshops and project managed the global implementation of the application for key accounts of $10K+ monthly. • Represented the organization at professional and technical forums and global industry seminars, including; IAI (BuildingSmart) / NCCTP. Show less
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PTC
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United States
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Software Development
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700 & Above Employee
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International Support Manager
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1994 - 2000
Parametric Technology Corporation (PTC) acquired Reflex Systems in 1996. As one of the owners, my role transferred to PTC in the United States to assist with the ongoing development of the product. Key Achievements: • Led the successful port and release of the application from Unix to Windows platform within <15months. • Account managed both faculty and postgraduates at top US and UK Universities, plus maintained key global clients, distributors and VARs. • In all… Show more Parametric Technology Corporation (PTC) acquired Reflex Systems in 1996. As one of the owners, my role transferred to PTC in the United States to assist with the ongoing development of the product. Key Achievements: • Led the successful port and release of the application from Unix to Windows platform within <15months. • Account managed both faculty and postgraduates at top US and UK Universities, plus maintained key global clients, distributors and VARs. • In all engagements, created and managed the bi-annual software release cycle. Managed internal and external business group expectations and requirements across 10 countries to ensure timely product release and quality content. • Established and implemented best practices and processes to achieve continuity of corporate governance. Show less Parametric Technology Corporation (PTC) acquired Reflex Systems in 1996. As one of the owners, my role transferred to PTC in the United States to assist with the ongoing development of the product. Key Achievements: • Led the successful port and release of the application from Unix to Windows platform within <15months. • Account managed both faculty and postgraduates at top US and UK Universities, plus maintained key global clients, distributors and VARs. • In all… Show more Parametric Technology Corporation (PTC) acquired Reflex Systems in 1996. As one of the owners, my role transferred to PTC in the United States to assist with the ongoing development of the product. Key Achievements: • Led the successful port and release of the application from Unix to Windows platform within <15months. • Account managed both faculty and postgraduates at top US and UK Universities, plus maintained key global clients, distributors and VARs. • In all engagements, created and managed the bi-annual software release cycle. Managed internal and external business group expectations and requirements across 10 countries to ensure timely product release and quality content. • Established and implemented best practices and processes to achieve continuity of corporate governance. Show less
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Education
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1995 - 1996
University of East London (UEL) - see Notes
MSc, Architecture: Computing and Design
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