Experience

IES Ltd.

• United Kingdom
• Technology, Information and Internet
• 200 - 300 Employee

• • Oct 2021 - Present

• • Jan 2019 - Oct 2021


Auto-DAN Project
• Research Services
• Proposal Coordinator and Stakeholder Manager

  • Oct 2020 - Sep 2022


ENGIE

• France
• Utilities
• 700 & Above Employee

• • Sep 2017 - Dec 2018

• • Dec 2016 - Sep 2017


Bantry Technical Products
• Manufacturing System Analyst

  • Sep 2016 - Nov 2016


Three Ireland

• Ireland
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jun 2016 - Sep 2016

  I worked as a customer care agent in a contact center for Three Mobile. I had to deal with customer queries on a daily basis. Primary Responsibilities and Achievements: • Receiving inbound phone calls from customer's associated with technical faults, customer policy and general information about the company. • I gained a lot of skill in data protection for customers. • Dealing with irate customer's and sensitive information. • Working in a fast paced environment under pressure. • I gained knowledge of CISCO phone agent computer system. • I learned a lot of practical information about telecommunications and mobile broadband installation. Show less



ESB

• Ireland
• Utilities
• 700 & Above Employee

• Financial Services Assistant

  • Feb 2015 - Aug 2015

  I worked in the accounts receivable department and completed a variety of invoicing work. Controlled the documentation of invoices to clients I investigated stalled customer payments with clients and energy consumers. I prepared data sets on MS excel for analysis Also during my time with ESB, I worked as a fleet and equipment administrator where I maintained and distributed records of over 5000 work vehicles and assisted with the introduction of over 200 electric vehicles into ESB’s work vehicle rotation. Show less



SPAR

• Aviation & Aerospace

• Store Clerk

  • Sep 2013 - Nov 2014

  I worked in a deli and as a till operator during my time with Spar. Primary Responsibilities and Notable Achievements: • I completed HAACP health and safety course. I also completed manual handling and first aid course. • I attended to customer needs and prepared and served fresh food daily. • Safety was a primary concern while working in cooking environment and I always had to be aware of hygiene and emergency procedures. • After working in this store for over 6 months I was given the responsibility of training new staff. • Completed first aid course and a manual handling course. Show less



Phillips Seafood House

• United States
• Software Development
• 1 - 100 Employee

• Line Cook

  • Jun 2013 - Aug 2013

  I undertook a cultural exchange program to Maryland. I was employed full – time as a line cook in a four-star seafood restaurant called Phillips Seafood where communication with customers and employees of different cultural backgrounds is central. This instilled in me a passion for learning and having new experiences. I undertook a cultural exchange program to Maryland. I was employed full – time as a line cook in a four-star seafood restaurant called Phillips Seafood where communication with customers and employees of different cultural backgrounds is central. This instilled in me a passion for learning and having new experiences.