Senior Engine Support Specialist

• Aug 2022 - Present

Lead QA Analyst

• Apr 2022 - Aug 2022

• Leads team of 4+ broadcast QA analysts• Develops training programs to bring team up to baseline level of knowledge• Coordinates test plans and assigns tasks to team members for future projects• Serves as liaison between cross departmental communication in order to best develop test strategies and diagnose field issues

Senior Software Quality Assurance Analyst

• Oct 2020 - Aug 2022

-Coordinates, prioritizes and assigns resources to work issues, tracks progress, and provides accurate updates to management on a timely basis. -Serves as a testing and deployment specialist within a test-driven software development cycle. -Tests new product releases. -Working in third party bug tracking apps such as JIRA, QA Complete, Jenkins and SVN Tortoise-Troubleshoots customer reported field issues for existing product release. -Builds, verifies, maintains and troubleshoots product installers.

Broadcast Systems Engineer

• Nov 2019 - Oct 2020

Build comprehensive broadcast systems for onsite broadcast productionsWork with all television clients/networks and QA team to ensure functionality of broadcast systems before shipmentTroubleshoot and QA/QC broadcast hardware, work with new emerging technology to implement into current inventoryOccasionally travel to remote television compounds to operate systems built for showControl inventory of broadcast equipment and lead production rehearsals for remote broadcast events

Remote Operations Technician

• Jan 2015 - Dec 2019

-Lead operator and coordinator on NBC Notre Dame, NBC Thursday Night Football, Sunday Night Football and Raycom Sports-Support SMT products during live broadcasted events.-Troubleshoot broadcast television equipment when necessary not related to SMT. -Set up equipment upon arrival at sport event.-Onsite QA and train new operators-Customer Service and troubleshooting for SMT products and its' clients.-Operator of First down line for NBC's Sunday Night Football.-Engineer, produce, and be a utility for all SMT related activities on remote television production compounds.

Podcast Host: Prokes Podcast

• Jul 2013 - Feb 2015

Record, edit, master, write and produce my own podcast called the Prokes Podcast. New weekly episodes. Topics include sports, pop culture, technology, and more. Facebook.com/prokesproductions Featured on iTunes and Stitcher Radio. Sponsored email inbox, bocandy.com inbox at prokespodcast@gmail.com Record, edit, master, write and produce my own podcast called the Prokes Podcast. New weekly episodes. Topics include sports, pop culture, technology, and more. Facebook.com/prokesproductions Featured on iTunes and Stitcher Radio. Sponsored email inbox, bocandy.com inbox at prokespodcast@gmail.com

Express Salesman

• Aug 2014 - Jan 2015

-Order Coca-Cola product for stores given on an account -Stock shelves and build displays to best move product through stores -Coordinate with store management where to put displays and market product the best -Order Coca-Cola product for stores given on an account -Stock shelves and build displays to best move product through stores -Coordinate with store management where to put displays and market product the best

Communications and Applications Specialist

• Feb 2013 - Aug 2014

-Facilitate conversation between prospective franchisees and BIGGBY COFFEE to result in franchise sales, while retaining brand cohesiveness, professionalism, and sensitivity regarding confidential information. -Manage all record of communication between our company and prospective owners. -Assist in answering customer feedback (BIGGBY.com feedback form, the B Heard Hotline, various social media outlets, etc). -Manage BIGGBY app through to completion, staff training and education, and launch; act as liaison for ongoing app development and improvement. -Manage, organize, and implement MOOD Music in stores. -General tasks relating to the expansion of brand recognition and satisfaction. -Submitted an expensive Mobile App to the App Store through project management designed to exploit our rewards system.

Lobby and Banquet Bartender

• May 2011 - May 2013

Customer Service to 40+ guests at any given time Open and Closing Finances at all outlets Manage 10+ People Supervisor at Outlets Handle inventory orders Customer Service to 40+ guests at any given time Open and Closing Finances at all outlets Manage 10+ People Supervisor at Outlets Handle inventory orders

Commercial Production Intern

• May 2011 - Sep 2011

Produced multiple promotions for station Connected with other professionals and learned more about television business Directed newscasts (technical director) Produced multiple promotions for station Connected with other professionals and learned more about television business Directed newscasts (technical director)

On air DJ

• 2009 - 2010

Delivery of all PSA's, Promos, and Contests Responsible for daily music editing and schematics of broadcast operations Wrote all copy pertaining to PSA's, and Promos Audio engineering for bumpers and music beds Delivery of all PSA's, Promos, and Contests Responsible for daily music editing and schematics of broadcast operations Wrote all copy pertaining to PSA's, and Promos Audio engineering for bumpers and music beds

Audio Producer

• Sep 2007 - Dec 2009

Create audio beds for recommended TV spots Create audio beds for recommended TV spots