Ian is an impressive go getter. I recall when I first met him in his younger years as an audio visual technician. I immediately spotted his technical prowess, and the gift of customer interaction. In 2009, when the economy crashed and the hotel industry was streamlining all their operations, I as the associate director of conference services, charged with the new task of becoming director of audio visual for a 5 diamond resort. This with no actual knowledge of audio visual. I recall Ian taking his own boss under his wing, and teaching what elements I needed to know to perform my leadership duties, and he had the day to day operations under control. At the time, the department's annual revenue was $700k . I promoted Ian from Technician to Supervisor (actually really director), he was instrumental in increasing annual revenues to $3.4 million by 2014, while at the same time increasing the customer satisfaction to one of the top a/v teams within the company. At this time, the hotel made a decision as many did, to outsource the audio visual team to a third party vendor. Ian Interviewed and became the Director at the same property. What was so impressive, from a hotel standpoint, he made the transition seamless, and truly knew how to balance his responsibilities as Director with an outside company, and his relationship with the hotel. He continued to grow revenues and customer satisfaction, in addition to assuring his team was engaged and performing at the highest level. I highly recommend Ian for any opportunity that he would like to pursue. I am on linked In and please PM me, or e-mail me at the below, if there is any more information that I may give about this fine gentleman. Bill Fassbender BFassbender@hpnglobal.com

Ian is an incredibly talented Audio Visual Director, Ops manager, technician, and audio engineer. He is adept at leading teams and developing processes in the live event space. I had the good fortune of working with him for 10 years at the Ritz-Carlton, Amelia Island where we co-produced hundreds of successful events for various corporations and associations. Aside from his technical knowledge, he is also an accomplished hospitality professional and has numerous meeting planners that can attest to his ability to go the extra mile to ensure that programs run smoothly.

Ian is an impressive go getter. I recall when I first met him in his younger years as an audio visual technician. I immediately spotted his technical prowess, and the gift of customer interaction. In 2009, when the economy crashed and the hotel industry was streamlining all their operations, I as the associate director of conference services, charged with the new task of becoming director of audio visual for a 5 diamond resort. This with no actual knowledge of audio visual. I recall Ian taking his own boss under his wing, and teaching what elements I needed to know to perform my leadership duties, and he had the day to day operations under control. At the time, the department's annual revenue was $700k . I promoted Ian from Technician to Supervisor (actually really director), he was instrumental in increasing annual revenues to $3.4 million by 2014, while at the same time increasing the customer satisfaction to one of the top a/v teams within the company. At this time, the hotel made a decision as many did, to outsource the audio visual team to a third party vendor. Ian Interviewed and became the Director at the same property. What was so impressive, from a hotel standpoint, he made the transition seamless, and truly knew how to balance his responsibilities as Director with an outside company, and his relationship with the hotel. He continued to grow revenues and customer satisfaction, in addition to assuring his team was engaged and performing at the highest level. I highly recommend Ian for any opportunity that he would like to pursue. I am on linked In and please PM me, or e-mail me at the below, if there is any more information that I may give about this fine gentleman. Bill Fassbender BFassbender@hpnglobal.com

Ian is an incredibly talented Audio Visual Director, Ops manager, technician, and audio engineer. He is adept at leading teams and developing processes in the live event space. I had the good fortune of working with him for 10 years at the Ritz-Carlton, Amelia Island where we co-produced hundreds of successful events for various corporations and associations. Aside from his technical knowledge, he is also an accomplished hospitality professional and has numerous meeting planners that can attest to his ability to go the extra mile to ensure that programs run smoothly.

Ian is an impressive go getter. I recall when I first met him in his younger years as an audio visual technician. I immediately spotted his technical prowess, and the gift of customer interaction. In 2009, when the economy crashed and the hotel industry was streamlining all their operations, I as the associate director of conference services, charged with the new task of becoming director of audio visual for a 5 diamond resort. This with no actual knowledge of audio visual. I recall Ian taking his own boss under his wing, and teaching what elements I needed to know to perform my leadership duties, and he had the day to day operations under control. At the time, the department's annual revenue was $700k . I promoted Ian from Technician to Supervisor (actually really director), he was instrumental in increasing annual revenues to $3.4 million by 2014, while at the same time increasing the customer satisfaction to one of the top a/v teams within the company. At this time, the hotel made a decision as many did, to outsource the audio visual team to a third party vendor. Ian Interviewed and became the Director at the same property. What was so impressive, from a hotel standpoint, he made the transition seamless, and truly knew how to balance his responsibilities as Director with an outside company, and his relationship with the hotel. He continued to grow revenues and customer satisfaction, in addition to assuring his team was engaged and performing at the highest level. I highly recommend Ian for any opportunity that he would like to pursue. I am on linked In and please PM me, or e-mail me at the below, if there is any more information that I may give about this fine gentleman. Bill Fassbender BFassbender@hpnglobal.com

Ian is an incredibly talented Audio Visual Director, Ops manager, technician, and audio engineer. He is adept at leading teams and developing processes in the live event space. I had the good fortune of working with him for 10 years at the Ritz-Carlton, Amelia Island where we co-produced hundreds of successful events for various corporations and associations. Aside from his technical knowledge, he is also an accomplished hospitality professional and has numerous meeting planners that can attest to his ability to go the extra mile to ensure that programs run smoothly.