Ian Mercer

Associate Director of Employer Relations at Miami University - Center For Career Exploration & Success
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Associate Director of Employer Relations
      • Feb 2023 - Present
    • United States
    • Legislative Offices
    • 700 & Above Employee
    • Constituent Liaison
      • Jun 2021 - Dec 2022

      Constituent casework portfolio: U.S. Department of State, National Visa Center, U.S. Embassies and Consulates, ICE, USCIS, U.S. Passport Agency, and the Federal Aviation Administration.Assist constituents that are having issues with a federal agency; request status updates on pending cases.Connect with local and state community leaders and elected officials, track local and state issues and priorities.Speak publicly on behalf of the Office of Congressman Steve Chabot at town council meetings and naturalization ceremonies; educate local community leaders on federal funding initiatives and federal policyRepresent Congressman Steve Chabot in local networking and community development eventsPrep and staff Congressman Chabot during public speaking events and stakeholder meetingsOrganized and prep Congressman Chabot for briefing from top U.S. Embassy officials about high-profile repatriation case.Connect local organizations and elected officials with Washington D.C. staffDraft letters of support for local organizations seeking federal grants or funding opportunities

    • Legislative Correspondent
      • Jul 2018 - May 2021

      Legislative experience:Legislative portfolio: education, agriculture, animal welfare, United States Postal Service, and the Department of the Interior.Co-drafted H.Res. 922 condemning unsanitary live-wildlife markets in China and globally that have the potential to serve as a vector for infectious diseases like Covid-19.Collaborated with the Office of U.S. Representative Brad Wenstrup on passage of H.R. 960, President Joe Biden signed this bill into law on March 11, 2022, Public Law No: 117-93.Research and analyze legislation, make co-cosponsor recommendations.Represented Member in over 75 constituent and stakeholder meetings on healthcare, education, animal welfare, postal service, space, science, and natural resources, environment, the U.S. Department of the Interior.Represented the office during a site visit to NASA Johns Hopkin’s Applied Physics Laboratory.Draft and edit legislative speeches and memos for meetings.Communications experience and Constituent outreach:Led aggressive constituent outreach campaign via twice weekly COVID-19 informational updates from March-May 2020.Curated and updated Coronavirus landing page on official website.Managed office constituent mail program including all direct response, mass mailing, and highly targeted legislative updates. Developed targeted constituent outreach program on legislative priorities by collecting and managing constituent data.Draft, edit, and send over 200 constituent responses and 50 mass mailings to update constituents on legislative priorities.Developed and implemented in-office mass communication and mass mailing strategy.

    • Staff Assistant
      • Jan 2017 - Jun 2018

      Intern Coordinator; successfully placed 12 former interns into full time positions on and off Capitol Hill.Trained interns on core duties including answering phone calls, Fireside CRM, tour requests, leading tours, constituent correspondence and effective outreach strategies, successful networking practices.Processed tour requests; processed flag requests; coordinated Capitol Hill tour program.Coordinated Washington office constituent services program; ensure highest quality of service to constituents.Staffed the Congressman during Capitol Hill events.Office photographer for Capitol Hill events and Member meetings.

    • Staff Intern
      • Aug 2016 - Dec 2016

      Wrote 10 constituent letters; batch mail in Fireside 21 CRM databasePrimary scheduler of tour requests for 8 weeks; processed flag requests; give Capitol tours Trained interns on core duties including answering phone calls, Fireside use, and tour requests

    • Grassroots Campaign Manager
      • Feb 2016 - Mar 2016

      Managed all grassroots aspects of Mr. Mulligan’s campaign including knocking doors, poll working, sign placing, and training volunteers. Used I-360 to develop strategic plan for targeting high propensity Republican primary voters. Personally knocked on 2,500+ voter residences via political canvassing. Managed all grassroots aspects of Mr. Mulligan’s campaign including knocking doors, poll working, sign placing, and training volunteers. Used I-360 to develop strategic plan for targeting high propensity Republican primary voters. Personally knocked on 2,500+ voter residences via political canvassing.

    • Full-time Campaign Volunteer
      • Sep 2015 - Mar 2016

      Mobilized volunteers, knocked doors, made 1,000+ phone calls, placed signs, and worked polls. Mobilized volunteers, knocked doors, made 1,000+ phone calls, placed signs, and worked polls.

    • United States
    • Banking
    • 1 - 100 Employee
    • Chief Lending Officer and General Manager
      • Aug 2013 - Dec 2015

      Managed 5-6 students on the Lending Committee; manager of loan portfolio over $270,000 Intern Coordinator from August 2013 to December 2015: Trained interns on day-to-day operations of credit union; effective teller skills; and NCUA compliant lending practices. Member of Executive Board from August 2013 to December 2015: Update executive board and credit union board members on lending team's progress and loan portfolio's impact on the credit union. Awarded $15,000 grant for the Credit Union’s "Build Your Credit Initiative" from the Ohio Credit Union League; which educates Miami University students on the importance of building a strong credit score at an early stage in life. The "Build Your Credit Initiative" implemented a new lending product for young students to start building a credit score as early as freshman year.

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Operations Department Intern
      • Jun 2013 - Aug 2013

      Refurbished 60+ computers and check scanners Provided member services assistance to member credit unions Transitioned 300+ credit unions to new security protocols Collected all necessary documents for the annual National Credit Union Administration (NCUA) exam Refurbished 60+ computers and check scanners Provided member services assistance to member credit unions Transitioned 300+ credit unions to new security protocols Collected all necessary documents for the annual National Credit Union Administration (NCUA) exam

Education

  • Miami University
    Bachelor’s Degree, Political Science
    2012 - 2016

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