Ian Maher

West Coast Regional Manager at Nick Fouquet
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Location
Los Angeles, California, United States, US

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Experience

    • United States
    • Apparel & Fashion
    • 1 - 100 Employee
    • West Coast Regional Manager
      • Dec 2022 - Present
    • Retail Operations Manager
      • Feb 2022 - Mar 2023

      Regional Manager Responsibilities:Achieving business goals and revenue targets.Overseeing daily operations, managing budgets, and setting performance objectives.Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.Developing and implementing business, marketing, and advertising plans.Managing internal and external stakeholder relations and negotiating contracts.Planning, evaluating, and optimizing operations to be efficient and cost-effective.Ensuring products and services comply with regulatory and quality standards.Ensuring company standards and procedures are followed.Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.Dealing with escalated customer issues, incident reports, and legal actions. Show less

    • Store Manager
      • Nov 2016 - Mar 2023

      Business Development•Develop store business strategy including clientele development, staff incentives, and local partnerships focused on increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base. Present strategies to Regional Director of Stores and Vice President of Retail Operations for review and approval.•Awareness of business trends that relate to the success of the store•1 million in sales first year opening, and surpassing LY in the following yearsSales Management•Maintain active leadership presence on the sales floor to demonstrate, assist, and coach sales associates •Consistently drive and motivate the store team to achieve and exceed individual sales goals •Ensure that the store team is fluent in product knowledge, company history, brand values •Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Regional Director of StoresStaff Management•Set performance goals and objectives to the staff•Ensure retention of top talent and succession planning in partnership with Regional Director of Stores and Human Resources•Identify individual and team training needs. •Consistently reinforce company standards and policies, and hold staff accountable Operational Responsibilities•Ensure the staff’s adherence to all store standards •Supervise cycle counts and inventory management to ensure store shrink is at or below company target•Maintain Visual Merchandising standards and ensure they are consistently upheld by the store team•Complete all required daily and weekly reporting as requested by Corporate•Manage timekeeping for the store staff•Profit and loss responsibility for the store, with a focus on the controllable expenses (sales plan and operating profit)•Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures Show less

    • France
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • General Manager
      • Mar 2020 - Mar 2021

      Pandemic Success: Surpassed Goals multiple times through pandemic restrictions Followed all requirements with zero mistakes or citations from city enforcement. Developed new strategies for outreach resulting in over 200,000 dollars in profit. No shut downs due to employee outbreaks or understaffing. Implemented procedures to ensure the safety for staff. Business Development •Develop store business strategy including clientele development, staff incentives, and local partnerships focused on increasing the brand awareness, driving traffic into the store, and broadening and developing the clientele base. Present strategies to Regional Director of Stores and Vice President of Retail Operations for review and approval. •Awareness of business trends that relate to the success of the store •1 million in sales first year opening, and surpassing LY in the following years Sales Management •Maintain active leadership presence on the sales floor to demonstrate, assist, and coach sales associates •Consistently drive and motivate the store team to achieve and exceed individual sales goals •Ensure that the store team is fluent in product knowledge, company history, brand values •Identify opportunities in product, sales, and team development and strategically present ideas and solutions to Regional Director of Stores Operational Responsibilities •Ensure the staff’s adherence to all store standards •Supervise cycle counts and inventory management to ensure store shrink is at or below company target •Maintain Visual Merchandising standards and ensure they are consistently upheld by the store team •Complete all required daily and weekly reporting as requested by Corporate •Manage timekeeping for the store staff •Profit and loss responsibility for the store, with a focus on the controllable expenses (sales plan and operating profit) •Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures Show less

    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Supervisor and Personal Stylist
      • Dec 2014 - Nov 2016

      Welcomes customers by greeting them; offering them assistance. Directs customers by escorting them to racks and counters; suggesting items. Advises customers by providing information on products. Helps customer make selections by building customer confidence; offering suggestions and opinions. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Contributes to team effort by accomplishing related results as needed. Key Holder: Trusted with cash count and deposits for all registers. Opening and closing locations with all standards met. Show less

    • United States
    • Education Management
    • 1 - 100 Employee
    • Administration Coordinator
      • Oct 2012 - Sep 2013

      • Communicated with parents and faculty regarding upcoming school events • Improved department organization by maintaining excel documents, file cabinets, and student records • Developed platform to improve school facilities, curriculum, and systems • Communicated with parents and faculty regarding upcoming school events • Improved department organization by maintaining excel documents, file cabinets, and student records • Developed platform to improve school facilities, curriculum, and systems

    • Executive Assistant
      • Aug 2012 - Aug 2013

      • Provided administrative support to Editor and Chief o Built and processed expense reports reflecting supporting documents and budget o Demonstrated the ability to improve procedure, improvise, and meet demanding deadlines • Direct business relations and distribution of company literature to increase client interest • Coordinated events with prospective clients, venues, and set production o Organized travel arrangements, agendas, and itineraries • Provided administrative support to Editor and Chief o Built and processed expense reports reflecting supporting documents and budget o Demonstrated the ability to improve procedure, improvise, and meet demanding deadlines • Direct business relations and distribution of company literature to increase client interest • Coordinated events with prospective clients, venues, and set production o Organized travel arrangements, agendas, and itineraries

    • United States
    • Armed Forces
    • 700 & Above Employee
    • Reconnaissance Marine / Administrative Clerk and HR
      • Jul 2008 - Oct 2011

      Administrative Clerk • Managed and lead over 60 U.S Marines o Developed and executed critical field and domestic operations. o Event Coordinator for the 235th Marine Corps Ball o Manager of School Operations and Marine Corps lifestyle • In charge of maintaining the core values of honor, courage and commitment • Issuing Checklist to ensure the marines were ready to attend school o Improved the Induction process for new unit members by cost and a smooth transition. Reconnaissance Marine • Point man for special forces operational team o Developed detailed plans for possible missions o In charge of mission prep o Responsible for informing command on the details of our mission. o Required to maintain a high level of expertise in field operations and fitness Show less

    • Sales Representative
      • Jun 2010 - Jun 2011

      • Developed/Closed face to face and enterprise sales leads o Increased brand awareness through cold calling, email campaigns, social media o Ranked Top Sales Rep o Exceeded monthly quota • Built sales presentation for enterprise clients • Worked with store management to audit and regulate products • Developed/Closed face to face and enterprise sales leads o Increased brand awareness through cold calling, email campaigns, social media o Ranked Top Sales Rep o Exceeded monthly quota • Built sales presentation for enterprise clients • Worked with store management to audit and regulate products

Education

  • California State University-Long Beach
    Bachelor's degree, Communication Studies
    2013 - 2015
  • Santa Monica College
    2011 - 2013

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