Business Manager

• Mar 2019 - Present

Finance & Analytics Manager (School of Law) and Assistant Director of the MA in Law Program

• Jul 2018 - Mar 2019

Associate Director of Student Recruitment and Retention (School of Law)

• Oct 2015 - Jun 2018

Student Services Manager

• Feb 2013 - Sep 2015

Hiring, training, and managing team responsible for all student inquiries and conflicts for over 2,000 active students. Subject matter expert on student database. Providing ongoing reports on company metrics. Frequent member of project teams focused on implementing company strategy. Delivering quarterly departmental report presentations to executives. Budget forecasting and reporting. Ownership of student re-enrollment revenue, overseeing a 102% percent increase in annual revenue. Creating department processes and continuing development of support processes in response to company needs and shifts. Show less

HR Specialist

• Jun 2010 - Feb 2013

Management of $5.2 million annual payroll. Recruitment and hiring. In-processing of new employees. Personnel file maintenance for 100 employees. 401k plan administrator. Benefits coordination. Technical writing services. Drafting and proposal of strategic improvements in processes and policies ultimately presented to senior management. Management of $5.2 million annual payroll. Recruitment and hiring. In-processing of new employees. Personnel file maintenance for 100 employees. 401k plan administrator. Benefits coordination. Technical writing services. Drafting and proposal of strategic improvements in processes and policies ultimately presented to senior management.

Assistant Manager

• Jun 2009 - Jun 2010

Managed a team of around 10 employees. Time and labor management. Ensured quality control and speed of service to customers. Conducted inventory and weekly ordering. Successfully promoted positive atmosphere among employees in fast-paced, high-stress environment. Managed a team of around 10 employees. Time and labor management. Ensured quality control and speed of service to customers. Conducted inventory and weekly ordering. Successfully promoted positive atmosphere among employees in fast-paced, high-stress environment.

Men's Student Coordinator

• Jul 2007 - Jun 2008

Key member in the discussion and implementation of executive transition. Developed skills in conflict management, team building, and performing to job expectations. Ensured compliance with school guidelines and rules. Planned and organized campus wide events. Ombudsman between administration and student body. Daily problem solving and contingency planning. Master of Ceremonies at school functions. Assisted in several marketing initiatives including college recruiting at regional conferences. Key member in the discussion and implementation of executive transition. Developed skills in conflict management, team building, and performing to job expectations. Ensured compliance with school guidelines and rules. Planned and organized campus wide events. Ombudsman between administration and student body. Daily problem solving and contingency planning. Master of Ceremonies at school functions. Assisted in several marketing initiatives including college recruiting at regional conferences.