Experience

Tabacon Grand Spa Thermal Resort

• Costa Rica
• Hospitality
• 1 - 100 Employee

• Concierge

  • May 2018 - Present

  As a Concierge for Tabacon Thermal Resort & Spa, a 5 star hotel located in the Costa Rican rainforest, I am one of the responsables for our guest's well-being. We are a support for all the departments when it comes to customer's complains, needs, etc. We also provide the guests with all the information about the location, places to visit, what to do, restaurant recommendations and we help the guests with all they need. As a Concierge for Tabacon Thermal Resort & Spa, a 5 star hotel located in the Costa Rican rainforest, I am one of the responsables for our guest's well-being. We are a support for all the departments when it comes to customer's complains, needs, etc. We also provide the guests with all the information about the location, places to visit, what to do, restaurant recommendations and we help the guests with all they need.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Sales Representative

  • May 2017 - Mar 2018

  As a customer service and sales representative for AT&T, I had to not only give solutions to the customer's problems but also to sell them different home services such as DirecTV and internet. I was one of the top sellers of my team and got promoted to temporal FSR (Floor Support Representative). As a customer service and sales representative for AT&T, I had to not only give solutions to the customer's problems but also to sell them different home services such as DirecTV and internet. I was one of the top sellers of my team and got promoted to temporal FSR (Floor Support Representative).