Professional Services Project Manager

• Feb 2023 - Present

Implementation Consultant/Project Manager

• Jun 2011 - Mar 2022

Beaker Application Manager | April 2014 - March 2022 Oversaw analyst teams of 30+ people for implementing clients while managing scope and timelines to ensure successful adoption and transition to the Beaker Laboratory Information System. Drove interim state workflow conversations with customer counterparts for system health and longevity. • Mediated escalated development conversations including design, timelines, and price and communicated changes with leadership. • Led cross functional team of project managers, developers, and technical experts in the field of molecular diagnostics to improve installation processes and training, and developed roadmap of future development to improve software capabilities in this field. COVID Strategic Initiatives Manager | April 2021 - March 2022 Led the roll-out and implementation of EMR workflows for COVID vaccines for a regional healthcare organization, acting as expert and point person working with the customer CMIO, facilitated problem-solving across multiple applications, and resulted in achieving the second highest rate of vaccination among ACO and Managed Care Organization (MCO) programs in the region. Product Module Lead | September 2012 - 2014 Oversaw the team that provided workflow and technical expertise over the intra-operative module within the Anesthesia Informatics System. Coordinated between customers and developer teams to influence the developmental roadmap. Gathered feedback and input from implementation and technical support teams, reviewed and prioritized issues.