Ian Gustason

Assistant Operations Manager- Guest Services at Grand Hyatt Kauai Resort & Spa
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Santa Monica, California, United States, US
Languages
  • Spanish Elementary proficiency
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • First Aid
    St John Ambulance
  • Fundamentals of Supervision Series
    Hawaii Employers Council

Experience

  • Grand Hyatt Kauai Resort & Spa
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Assistant Operations Manager- Guest Services
      • Feb 2022 - Present
  • Koa Kea Hotel & Resort
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Guest Services Manager
      • Jun 2021 - Feb 2022
  • Crystalbrook Collection
    • Australia
    • Hospitality
    • 100 - 200 Employee
    • Assistant General Manager
      • Jan 2019 - Sep 2019

      Little Albion Luxury Hotel Little Albion Luxury Hotel

  • The Rees Hotel, Luxury Apartments & Lakeside Residences
    • New Zealand
    • Hospitality
    • 1 - 100 Employee
    • Senior Concierge
      • Sep 2017 - Oct 2018

      Planning guest stays and activities, as well as ensuring guest satisfaction. Responsible for front office sales targets are achieved. Highest selling concierge department in Queenstown. Planning guest stays and activities, as well as ensuring guest satisfaction. Responsible for front office sales targets are achieved. Highest selling concierge department in Queenstown.

  • Goldie Estate Winery
    • Cellar Door Hand/ Events Management Assistant
      • Dec 2016 - Aug 2017
    • Manager Training Program
      • Oct 2014 - Sep 2015
  • The Village Lodge
    • 1 - 100 Employee
    • Guest Service Agent/ Night Auditor
      • Jul 2014 - Sep 2014
    • Food And Beverage Intern
      • Jun 2013 - Aug 2013
  • Starbucks
    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Oct 2011 - Mar 2013

Education

  • Montpellier Business School
    Master of Science - MS, Marketing
    2020 - 2021
  • University of Hawaii at Manoa
    Bachelor of Science (BS), Travel Industry Management
    2010 - 2014

Community

You need to have a working account to view this content. Click here to join now