Ian Francis

CHIEF EXECUTIVE OFFICER at Real Estate Nexus
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Contact Information
us****@****om
(386) 825-5501
Location
Windsor, Ontario, Canadá, CA

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CHIEF EXECUTIVE OFFICER
      • jul. de 2019 - - actualidad

      Real Estate Nexus is a digital marketing company that shifts the marketing workload away from agents and on to its own platform allowing the agent to focus on work required to increase lead conversion rates and ultimately close deals. The Company generates high-quality listing opportunities and provides consulting services, resulting in agents building a power brand cantered around custom marketing and the ability to focus on fostering client relationships. Real Estate Nexus is a digital marketing company that shifts the marketing workload away from agents and on to its own platform allowing the agent to focus on work required to increase lead conversion rates and ultimately close deals. The Company generates high-quality listing opportunities and provides consulting services, resulting in agents building a power brand cantered around custom marketing and the ability to focus on fostering client relationships.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • VICE PRESIDENT
      • oct. de 2016 - jun. de 2019

      * Stand up Customer Success Department to improve customer experience and shape Pepperjam value proposition and services offered using client and partner feedback* Roll out and development of a feedback loop to all departments to help aid actionable change* General projects to move Pepperjam more towards things that customers want and away from, or correct, the things they do not* Launch of NPS schedule, analysis of results and reports on findings* Continued Development of OPM partner program * Analysis and consolidation of all customer related data for a more holistic view of customer health

    • Technology, Information and Internet
    • 1 - 100 Employee
    • CHIEF EXECUTIVE OFFICER
      • oct. de 2015 - oct. de 2016

      * Guide organization through due diligence process and acquisition by Pepperjam (previously eBay Enterprises)* Spearhead any efforts for the merger of work processes, policies and technology post acquisition* Develop sales team and marketing materials for complimentary service offering to existing products of Pepperjam (previously eBay Enterprises)* Technical roadmap and product development for integration to existing tech stack * Guide organization through due diligence process and acquisition by Pepperjam (previously eBay Enterprises)* Spearhead any efforts for the merger of work processes, policies and technology post acquisition* Develop sales team and marketing materials for complimentary service offering to existing products of Pepperjam (previously eBay Enterprises)* Technical roadmap and product development for integration to existing tech stack

    • CHIEF REVENUE OFFICER
      • ene. de 2011 - sept. de 2015

      * Direct oversight and responsibility of Business Development globally* Shaping the value proposition offered using feedback from current client base and market feedback during sales process* Developed global training curriculum for staff including: employee orientation, initial onboarding, weekly global training calls on specific USPs, monthly training on strategy and approach, and annual ‘refresher’ training* Management of Sales Support department* Reporting of results, successes and failures to C-Level executives on a weekly and monthly basis.MANAGING DIRECTOR - AUSTRALIAN OPERATIONS (Sept 2014 – Dec 2014)SYDNEY, AUSTRALIA* Evaluation of market opportunities and development of Go To Market Strategy* Setup of office infrastructure including office space, furniture, equipment, communications, reporting to Head Quarters and weekly training with staff* Development of budget and financial plan for division including revenue projections* Forge strategic partnerships with leading affiliate networks and affiliates in effort to capture market share quicklyMANAGING DIRECTOR - UK / EU OPERATIONS (Jan 2013 – Jun 2013)LONDON, ENGLAND* Revamp of business and financial plan of division in respect to the market opportunities* Developing new strategy to bring services to UK and EU audience* Development of new pricing strategies to better suit market and capture market shareMANAGING DIRECTOR - CANADIAN OPERATIONS (Jan 2011 – Dec 2012)TORONTO, ON* Assessment of Canadian market and development of business and financial plan based on analysis of competitive landscape and opportunity of potential market share* Setup of office infrastructure including office space, furniture, equipment, communications, reporting to Head Quarters and weekly training with staff* Spearhead sales process to gain revenue and market share quickly* Oversight of Account Management team to lead strategy on managing client accounts for Tier 1 Brand Manufacturers and Retailers

    • Canada
    • Business Consulting and Services
    • 200 - 300 Employee
    • MANAGER OF BUSINESS ADVANCEMENT
      • nov. de 2000 - ene. de 2012

      * Coordination and development of responses to: Public Tenders / RFP / RFQ / RFI* General promotion of business progress and projects that accelerate the close of new business and revenue generation* Manages infrastructure and IT operations corporate wide* Manage all technical relationships (sales, support, and product solution profiling) for key customer accounts at Senior Manager and above* Project Manager for projects in multiple industries including infrastructure, energy, telecommunications, financial sector, manufacturing, and healthcare

Education

  • University of Windsor
    Computer Science
    1997 - 2000

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