Experience

Nortridge Software

• Software Development
• 1 - 100 Employee

• Software Trainer

  • Jul 2018 - Present

• Customer Support

  • Oct 2017 - Jul 2018



Cloverleaf Media

• Tech Support / Help Desk

  • Jan 2016 - Apr 2017



Internet Connectivity Group (I.C.G.)

• United States
• Information Technology & Services
• 1 - 100 Employee

• Technical Support/Help Desk

  • Mar 2013 - Jan 2016



JAS

• Orange County, California Area

• JSAC/Samsung CCTV

  • Jul 2011 - Mar 2013

  I provide general technical support to closed-circuit television systems. Trouble-shoot and install closed-circuit television systems on computer networks for remote connectivity. Senior technician duties include: accepting and completing escalated calls from lower tier supporters. Product testing. I provide general technical support to closed-circuit television systems. Trouble-shoot and install closed-circuit television systems on computer networks for remote connectivity. Senior technician duties include: accepting and completing escalated calls from lower tier supporters. Product testing.



Union Bank of California

• Customer Service Representative/Teller

  • Nov 2003 - Feb 2006

  Performed basic teller duties at a high volume branch location. Other duties included assisting in back office branch operations as well as referring new accounts and loans. I was a member of the company diamond club for most sales referral as a teller. Performed basic teller duties at a high volume branch location. Other duties included assisting in back office branch operations as well as referring new accounts and loans. I was a member of the company diamond club for most sales referral as a teller.