Experience

Rye River Brewing Co

• Ireland
• Food & Beverages
• 1 - 100 Employee

• Production Specialist

  • Aug 2022 - Present



Celtic Whiskey Shop & Wines on the Green

• Ireland
• Food & Beverages
• 1 - 100 Employee

• Operations Manager

  • Nov 2020 - Aug 2022

  Lead on all operations on craftbeersdelivered.com side of business, from orders to keeping stock up to date and expanding the range of styles and brands held. Look after all customers experiences answering all query's, arranging corporate and private tastings for consumers. Lead on all operations on craftbeersdelivered.com side of business, from orders to keeping stock up to date and expanding the range of styles and brands held. Look after all customers experiences answering all query's, arranging corporate and private tastings for consumers.



AIB

• Italy
• Consumer Electronics

• customer experience agent

  • Nov 2018 - Oct 2020

  Arrears and support unit official for AIB currently working towards my OFA banking exams. Arrears and support unit official for AIB currently working towards my OFA banking exams.



SSE Airtricity

• Ireland
• Utilities
• 400 - 500 Employee

• Customer Service Specialist

  • Aug 2018 - Nov 2018



The Dean Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Cellar Manager

  • Aug 2017 - Aug 2018



Selected Femme/Homme

• Denmark
• Retail Apparel and Fashion
• 100 - 200 Employee

• Supervisor

  • Apr 2017 - Aug 2017



River Island

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Operations Manager

  • Aug 2015 - Mar 2017

  I was overseeing the delivery process and insuring that the floor teams were receiving any new product to replenishment of older but best selling lines. All of which was timed along with company guidelines improving staff skill levels to help them multitask and still meet there timescale.

• Menswear Product managers Sales

  • Jul 2011 - Aug 2015

  Moving up the ladder in river island i pushed for higher roles within the company and was promoted to Manager in a different store in Dublin. Here my roles were one in the same as the level 2 but with key holder responsibility. I focus on sales and service in store ensuring the team understand company expectations in regards to customer service and also responsible for visual merchandising in store and constantly achieving KPI's. Responsible for implementing visual layouts and launching sale. Ensuring daily 5 layer walks are actioned identifying any commercial and visual concerns.

• Menswear level 2 product

  • Oct 2010 - Jul 2011

  Working off my last role i progressed to Level 2 within river island. My day to day tasks were insuring staff and also my managers were informed of changes to store layout on menswear to target improvements. In this role i also got to experience more River Island sent me on a number of training courses from Health and safety to improving product placement. Which led to me being placed in a number of different store in Ireland and Europe.

• Sales Advisor

  • Jun 2006 - Oct 2010

  In this role I grew to a senior adviser, which led to being a team leader and ensuring time frames where met and targets where achieved. I coached the staff on working more efficiently and trained them on the more effective procedure I had put in place in the departments in which i was to oversee.