Experience

Apex Alliance, LLC

• 1 - 100 Employee

• Product Analyst and Researcher - Amazon VA

  • Jun 2021 - Present

  Responsibilities: 1. Conduct product research and analysis on the Amazon platform. 2. Contact suppliers to inquire about account opening requirements. 3. Interpret and report sales data of products. 4. Provide recommendations of products to add to listings. Responsibilities: 1. Conduct product research and analysis on the Amazon platform. 2. Contact suppliers to inquire about account opening requirements. 3. Interpret and report sales data of products. 4. Provide recommendations of products to add to listings.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Customer Service Representative

  • Sep 2020 - May 2021

  Responsibilities: 1. Handling customers issues with their orders from Amazon. 2. Giving customers updates on the status of their orders. 3. Assisting customers with their Amazon devices and Prime video. 4. Informing customers about discounts and warranty details. Responsibilities: 1. Handling customers issues with their orders from Amazon. 2. Giving customers updates on the status of their orders. 3. Assisting customers with their Amazon devices and Prime video. 4. Informing customers about discounts and warranty details.