Experience

Balletto Vineyards

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Tasting Room Lead

  • Jun 2022 - Present

• Tasting Room Sales Associate

  • Apr 2021 - Jun 2022

  Position Summary:As a tasting room sales associate, I am responsible for creating a comfortable, engaging environment for guests. The overall goal is to ensure that every visitor to the winery has a positive experience and leaves with a favorable impression.Essential Duties/Responsibilities:-Greet all visitors to the winery and pour wines for tastings-Suggest and sell wine to customers-Ensure customer service experiences go beyond customer expectations-Build relationships with customers that foster brand loyalty-Describe wines, wine making techniques, and winery history to customers-Answer visitors' questions-Provide general tourist information-Sell wine club memberships-Prepare and package wine club shipments-Clean and maintain tasting room and other operational areas-Assist at special events and functions as needed on and off site-Handle routine cash register transactions, including: operating cash register, accounting of daily sales, and processing returns and discounts-Restock wine and retail merchandise-Assist with display and pricing of retail items and wines-Assist with counting daily physical inventories



Sonoma State Sports Business Club

• United States
• Spectator Sports

• Secretary

  • Sep 2019 - Apr 2021

  Secretary from Sep 2019 - Dec 2020 * Collaborated with club founder Rich Campbell, club officers and students on relevant topics/trends in sports business *Helped organize events to Bay Area sports organizations including the Oakland Athletics and San Jose Sharks *Networked with sales and marketing representatives from the Oakland Athletics, Healdsburg Prune Packers, San Jose Sharks, San Francisco 49ers and Sonoma Stompers *Developed notes from meetings and guest speakers



Caprara's Pizzeria

• Delivery Driver, Busser

  • Aug 2019 - Mar 2021

  *Delivered food to homes around the Petaluma/Penngrove/Rohnert Park/Cotati area *Utilized point of sale system to create and complete customer orders *Delivered food to homes around the Petaluma/Penngrove/Rohnert Park/Cotati area *Utilized point of sale system to create and complete customer orders


Union Hotel Restaurant
• United States
• Restaurants
• Delivery Driver, Busser

  • Jun 2018 - Jul 2019


Alpha Psi Fraternity

• United States

• Risk Management Chair

  • Sep 2018 - Nov 2018

  Alpha Beta Pledge Class Alpha Beta Pledge Class



Nelson Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Bottling Line Assistant

  • Jun 2016 - Sep 2017

  *Bottling line production and wine packing at Pezzi King Winery, Kendall-Jackson Wines, Sojourn Cellars, Kenwood Vineyards, Kunde Estate, Rodney Strong Vineyards *Packaging/bottling line assistant at Vinify Wine Services *Assembled solar panel parts at Multi-Contact USA. *Bottling line production and wine packing at Pezzi King Winery, Kendall-Jackson Wines, Sojourn Cellars, Kenwood Vineyards, Kunde Estate, Rodney Strong Vineyards *Packaging/bottling line assistant at Vinify Wine Services *Assembled solar panel parts at Multi-Contact USA.


Betty’s Fish N’ Chips
• Busser

  • Jan 2016 - May 2016

Redbirds Baseball
• United States
• Spectator Sports
• Umpire

  • Jun 2015 - Aug 2015