Ian Clark

Contact Center Engineer at Powernet Co.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Jackson Area

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Credentials

  • Google Project Management Certificate
    Coursera
    May, 2023
    - Nov, 2024
  • Coaching Yourself through the Ambiguity of Leading
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Master Confident Presentations
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • One-Minute Habits for Success
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Programming Foundations: Fundamentals
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Using Questions to Foster Critical Thinking and Curiosity
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Leading with Kindness and Strength
    LinkedIn
    Feb, 2022
    - Nov, 2024
  • Critical Thinking for More Effective Communication
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Ideation for Leaders
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Time Management Fundamentals
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Brad Feld on Validating Your Startup Idea
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Business Analyst and Project Manager Collaboration
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Communication Foundations
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • Leading without Formal Authority
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • The New Age of Risk Management Strategy for Business
    LinkedIn
    Dec, 2021
    - Nov, 2024
  • How to Ask Productive Questions
    LinkedIn
    Nov, 2021
    - Nov, 2024
  • Driving Measurable, Sustainable Change
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Lean Six Sigma: Analyze, Improve, and Control Tools
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Statistics Foundations: The Basics
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Lean Six Sigma: Define and Measure Tools
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Operational Excellence Foundations
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Six Sigma Foundations
    LinkedIn
    May, 2021
    - Nov, 2024
  • Enhance Your Productivity with Effective Note-Taking
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Executive Leadership
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Influencing Others
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Key Mental Shifts for Servant Leadership
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Supporting the Whole Self at Work, a Diversity and Inclusion Imperative
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Agile at Work: Building Your Agile Team
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Agile at Work: Planning with Agile User Stories
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Blending Project Management Methods
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Communicating with Confidence
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Decision-Making in High-Stress Situations
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Ken Blanchard on Servant Leadership
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Leading Projects
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Learning Agility
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Learning to Be Assertive
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Managing Meetings
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Project Management Foundations: Risk
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Scrum: The Basics
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • SharePoint for Enterprise: Create a Wiki Reference Library
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Smart Thinking: Overcoming Complexity
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Success Habits
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • The Eight Essential People Skills for Project Management (Blinkist Summary)
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Transitioning from Waterfall to Agile Project Management
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Agile Foundations
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Comparing Agile versus Waterfall Project Management
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Goal Setting: Objectives and Key Results (OKRs)
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • How Getting Curious Helps You Achieve Everything
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • How to Build Rapport Quickly
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • How to Network When You Don't Like Networking
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • How to Slow Down and Be More Productive
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • How to Train Your Brain for Maximum Growth
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Speaking Confidently and Effectively
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Stepping Up: How Taking Responsibility Changes Everything (getAbstract Summary)
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Succeeding in a New Role By Managing Up
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • What Is Scrum?
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • What Is a PMO?
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Business Analysis Foundations
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Effective Listening
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • How to Make Strategic Thinking a Habit
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Learning Typing (2014)
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Presenting to Senior Executives
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Project Management Simplified
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Working with Difficult People
    LinkedIn
    Dec, 2020
    - Nov, 2024
  • Technical Writing: Quick Start Guides
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Writing Email
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • How to Effectively Deliver Criticism
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Leadership Mindsets
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers (Blinkist Summary)
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • Building Self-Confidence
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • New Manager Foundations
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Overcoming Your Fear of Public Speaking
    LinkedIn
    Sep, 2020
    - Nov, 2024
  • Project Management Foundations
    LinkedIn
    Aug, 2020
    - Nov, 2024
  • Foundations of Learning Management Systems (LMS)
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Skills for Inclusive Conversations
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Unconscious Bias
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Managing Your Anxiety While Presenting
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Smartsheet Essential Training
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Cert Prep: CompTIA Security+ Exam (SY0-501): The Basics
    LinkedIn
    May, 2020
    - Nov, 2024
  • How to Succeed in an Internal Job Interview
    LinkedIn
    May, 2020
    - Nov, 2024
  • SSCP Cert Prep: The Basics
    LinkedIn
    May, 2020
    - Nov, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    May, 2020
    - Nov, 2024
  • Managing Teams
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Being an Effective Team Member
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Microsoft Exchange Server 2019: Administration
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Microsoft Exchange Server Essential Training: Installation and Configuration
    LinkedIn
    Mar, 2020
    - Nov, 2024

Experience

  • Powernet Co.
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Contact Center Engineer
      • May 2022 - Present

  • OpenText
    • Canada
    • Software Development
    • 700 & Above Employee
    • Jr. Project Manager
      • Dec 2021 - May 2022

  • Zix
    • United States
    • Software Development
    • 100 - 200 Employee
    • Jr. Project Manager
      • Oct 2020 - Jan 2022

    • Technical Support Representative
      • May 2019 - Oct 2020

  • Barracuda
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Representative Tier 2B
      • Feb 2016 - May 2019

      I support the Web Security appliances, the Cloud-Gen F, X, Azure, AWS Firewalls, and SSL-VPN appliances. I support the Web Security appliances, the Cloud-Gen F, X, Azure, AWS Firewalls, and SSL-VPN appliances.

  • City of Westland
    • Government Administration
    • 1 - 100 Employee
    • IT Intern
      • Sep 2015 - Jan 2016

Education

  • Baker College
    Bachelors of Cyber Defense, Information Technology
    2017 - 2019
  • ITT Technical Institute-Canton
    Associate's degree, Network and System Administration/Administrator
    2014 - 2016

Community

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