Ian Budd
Primary Point Person (Case Manager) at America Works- Claim this Profile
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Bio
Experience
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America Works
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United States
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1 - 100 Employee
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Primary Point Person (Case Manager)
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Feb 2016 - Present
• Corporate Representative/Service Coordinator who assists job-seekers with employment & enrollment in educational and vocational courses. • Developed strategies for clients to find suitable and meaningful employment, or gain skills to aid in that goal. • Routinely met and exceeded weekly billing and hired client goals, creating greater company revenue • Performed Daily Intake, Timekeeping, Orientation, Proctoring and Activity Tracking of over 50 clients per week. • Public Speaking and presentation duties. • Scanning, emailing, faxing, phone and similar administrative skills daily used • Daily use of Salesforce, MS Office Applications and various HRA programs. • Case note taking, liaising between clients and HRA personnel • Referred clients to appropriate City-wide services, ranging from shelters, pantries and other employment agencies Show less
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The New York Public Library
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United States
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Libraries
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700 & Above Employee
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OST Program Tutor
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Nov 2014 - Feb 2016
• Tutor in the OST program BridgeUp which has the highest attendance and academic results of the 5 sites. • Helped organize academic activities for our scholars such as hiking trips in NY and yearly Passion project. • Tailored curriculum to individual students, assisted in weekly meetings to maximize student involvement. • Provide ongoing assessments and share information with the site’s Education Fellow. • Tutor in the OST program BridgeUp which has the highest attendance and academic results of the 5 sites. • Helped organize academic activities for our scholars such as hiking trips in NY and yearly Passion project. • Tailored curriculum to individual students, assisted in weekly meetings to maximize student involvement. • Provide ongoing assessments and share information with the site’s Education Fellow.
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Ignite Restaurant Group
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United States
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Restaurants
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1 - 100 Employee
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Lead Line Cook
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Aug 2014 - Feb 2016
• Line and preparatory cook, responsible for both restaurant opening, closing, and inventory. • On-boarded and trained 10 employees, showing them proper protocols and procedures. • Ensured open communication with the wait staff to provide customer satisfaction. • Created new menu items, reduced food costs and reshaped kitchen and pantry for optimal efficiency. • Line and preparatory cook, responsible for both restaurant opening, closing, and inventory. • On-boarded and trained 10 employees, showing them proper protocols and procedures. • Ensured open communication with the wait staff to provide customer satisfaction. • Created new menu items, reduced food costs and reshaped kitchen and pantry for optimal efficiency.
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Harris Corporation
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Electronic Specialist
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Jan 2011 - Dec 2011
• Radio assembler and tester who used troubleshooting software (Unicam & N.I.T.). • Repaired communicative equipment circuit-boards for faulty soldering and malfunctioning parts. • Team player who worked with peers under pressure to meet daily goals and functionality of products. • Provided final review & approval of products destined for Military and Police duty. • Radio assembler and tester who used troubleshooting software (Unicam & N.I.T.). • Repaired communicative equipment circuit-boards for faulty soldering and malfunctioning parts. • Team player who worked with peers under pressure to meet daily goals and functionality of products. • Provided final review & approval of products destined for Military and Police duty.
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Education
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State University of New York College at Oswego
Bachelor of Arts - BA, History -
The College of Saint Rose
Master's degree, Political Science and Government